Communication with the customer service…
Communication with the customer service representative was excellent, my issue was handled quickly!! The rings are prettier in person !!
By Paula S.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
412 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to Coco Jewelry ❤️ We design and craft jewelry which delivers love, faith and courage. Our pieces act as daily reminders: to honor the love shared between friends and family, to lift the spirit when life feels overwhelming, and to stoke the courage to keep going when challenges arise. We believe in the power of words, as we believe in the great self-healing ability of human beings.
Cocojewelry (cocojewelry.com) has 412 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 320 reviews with 5 stars · Clear filters
Communication with the customer service representative was excellent, my issue was handled quickly!! The rings are prettier in person !!
By Paula S.
The products are so amazing and the customer service was fantastic 100% will tell everyone about this company
By Lisa
I have had some very positive interactions with customer service. When I placed my order I accidentally forgot to change my mailing address and by the time I realized it my package had already shipped. I checked the other address the night after my package was delivered but; of course, it wasn't there. They are sending me another package! (To the correct address) I can't wait for it to come. I highly recommend them!
By Kelly B.
My daughter loved the ring that I ordered for her. I had an issue with sizing which was totally my fault and they helped me fix it the same day. I was very impressed with this company putting customers first! I am a first time customer but definitely not a last! Shipping was also very quick!
By customer
Order arrived quickly. Ring was a little small so contacted customer service with a quick response. They offered to send new ring no problem. Great company with really good customer service.
By Keith Varner I.
So happy with the experience as well as the jewelry!
By Tonya V.
Great customer service. From when placing order to receiving my rings. When I received my rings I had. Size issue with one and I sent a message and got a response right away and taken care of no questions asked. I will be definitely purchasing again.
By AMBER W.
The lotus ring is good quality, very pretty with a great message. I ordered the wrong size and customer service went above and beyond to help me. I definitely recommend this company.
By rhonda S.