Coastal Debt ResolveReviews of coastaldebt.com

spam calls 10+ times a day

I am a plumbing contractor in the Bay Area that had three high interest loans and contacted coastal debt resolve to discuss my situation with Craig their representative that convinced me that their company had experience negotiating high intent loans and would help me set up a account to pay back the existing loans after negotiating for a lower amount .i paid into the account 5000 a month for over a year ..over 70 k I during this time I made payments into a account ..one loan was negotiated and 12000 was paid into the a plan I agreed to and there is a balance of about 25 k left as far as the rest over 30 k was charged into my account by coastal debt of which 19000 was a “standard fee”and the other fees charged on top..I trusted Craig and this company and waited till recently detailed report ..the customer service rep gave me some link and told me to look it up myself..I saw so many chargesand tried to call Craig who ghosted me-and finally I just had a conversation with with a account manager that gave me the news of their “standard fee” and other charges that I accumulated for the “membership fees “and weekly fees ..Such a rip off ..I have decided to hire a lawyer to represent me and try to really resolve this unethical relationship with coastal debt resolve..maybe this review will warn others to beware of this company and not have a similar experience..Craig told me he would be available to discuss my account not true and that my loans would be settled by their company for a fair amount not true..Anyway I learned a important lesson and I I sure hope that this company will realize at some point they took advantage of a hard working contractor that needed some help and that is unethical ...this company refunded my balance and terminated my account hours after posting this review without notifying me..what about my payment plan they negotiated? could they send me information about my account that was settled after keeping over 30000 of my money ?,,their response was i should ask questions about how much money they were gunna unethicaally take 19 k a "standard fee"and another 13000 in additional fees ..them taking my money and then closing my account after asking for some sort of written report shows how shady they are..i caught thier hands in the cookie jar but apperently too late..time to hire a lawyer and sue them as well as warn anyone that might consider hiring them..they didnt deny taking my money and claiming it as some reward for settling one loan..what a messed up company..i researched on reddit that on average coastal debt resolve usually charges 20 percent of the settled debt..they vharged me over 33000 for the one debt by suibtracting over 49 percent of my account balance in a secured account and refused to give me a written report of the "fees".coastal debt has decided i am not a good client that signed a contract ..deposited over 70 k in a secure account and when i asked for a written report of "fees" i was denied that information.I have given them 72 hours to return the money collected in "fees"or i will hire a busness lawyer to launch a civil suit for breach of contract ..possible fraud and illegally taking money out of my secure account.i will also have the firm launch a criminal complaint There are two sides of a story and this is mine ..i will continue to post updating my experience ..there are laws in this country ..a update..january 13 th..After contacting Coastal asking for a full report on how they withdrew money from a secure account with the details of fees there was no response along with making a demand to get my money back as they decided to not continue to fullfill their contract and do the job they paid themselves out of my "secure account"it is time to find a lawyer to file a civil lawsuit and make a criminal complaint against coastal for fraud and embezzlement of funds.They made a response below how they settled a loan yet they didnt gibe me information to pay the loan after they dropped my case...I will continue to update this review and try to warn folks about this company of unethical scammers that took advantage of a hard working contractor that was trying to resolve debt and was promised help and at the end of the day the removed. over$ 33000 of money in a secure account to pay themselves "fees"only $12000 paid to one creditor and left$ 25768.77 that was returned to me out of that "secure account",,,There are laws in this country and Coastal will have to deal with my attorney andf the loss of future clients that might read my review and take their busness to a reliable company

Do not work with them,.if you reading this then i am sure you are hurting because of those MCA loans and you believe these people might help you, ofcourse they have excellent salespeople. They will show you a dream that everything is going to be fine and you will be back on your feet in a matter of few months etc all you have to do is join their “program” and you will be paying so less from what you are paying now, you will have lawyers all over the country, they have excellent people who negotiate etc and they will be supportive all the time and you will have a paralegal assisting you at all times.. well i fell in this trap and lost $48,000. i wish i had paid these $48,000 to my MCA lenders and negotiated myself but i wasted it with them..months went by and they dint do anything except calling me every monday and asking for payment.. yes i missed few payments, well if i had the money why would i join this so called “program”, also they love to use the word program.all they do is ask for money they wont update you with any case details, infact i have all the emails in which i used to tell them this and this has happened in my case, then they would check the website and say we will get back with an answer but never did. they make you feel that they are your best friend and will help you so you continue..they told me they will put my payments for hold for a month and then i can continue once i am able to save some money, ofcourse it was on a recorded call from them but then their agent said no they never said that and it might be a misunderstanding, if you will ask them for the call recording then ofcourse you know what they will say NO.. they will keep telling you that the payments you are making is in a escrow that you control but no they control it.. they will tell you that you are making payments so they can negotiate but after months of nothing happening, they refusing to help me..they took $48,000 from me and would not refund a single penny..if i would have been smart enough i would just pay the MCA people regarding than this company..they took all this money for what? What did they do?.. on a phone call they will tell you next next next and you dreaming that you will be out of your troubles very soon will happily fight it but i will fight for my hard earned money…i have all the emails from months and voicemails about payments, now whoever will reply to this.. as per their casual routine they will say.. we dont have a case with your name, you dint complete the program or some bs.. if you have made it so far, please do not use them.. the MCA debt collectors are nicer than these people.. i lost a lot of money for nothing, they just have good sales people.

constant calling. Scam offering. Do not respect requests to be placed on do not call ist.

This company made claims of what working with them would save us. They told us that we would make payments to them instead of the lender and that this money would accrue in an account and that when the lender saw that we were meeting these payments they would back off and settle at a lower amount and these funds would be used to settle the debt. CDR advised us to send all communications to them and they would communicate with the lender however never at any time did they make contact with the lender. After the lender sent out UCC 9-409's to all of our customers demanding direct payment to them which cut off nearly all of our income they slowly after 2 1/2 wks sent out a lame response suggesting the customers could continue to pay us if they wished. We wound up settling the account by having 2 customers pay the lender directly (CDR was not involved in the settlement as they had established no lines of communication). We then requested CDR release the funds in the settlement account to help cover the cost of settlement but they refused claiming this money as fees. To the BBB they claimed to have saved us $84,868.17 and insisted they only charged us $40,543.64 in fees but in reality we paid them $66.693.14 so the bottom line is we did save approx $18,175 but wound up having to close our doors due to the fact that nearly all of our AR was tied up for 3 months due to the UCC Filing. I strongly recommend just working directly with your lender to try to find a workable solution to your problems as this method just diverts much of that money to undeserving pockets.

paid $30,000 to Coastal Debt Resolve over the course of their program, expecting professional assistance with my business MCA (merchant cash advance) debt. What I got instead was absolutely nothing. No progress, no settlements, no real communication — just excuses. They promised results, took my money, and then told me there would be no refund. Their entire operation feels like a predatory scam, preying on small business owners in financial distress. They had no accountability, no documentation of effort, and refused to offer even a partial refund for the lack of service. They operate under the disguise of helping businesses, but in reality, they seem to charge massive upfront fees and do little or nothing in return. I’ve reported them to the Attorney General, FTC, CFPB, and I’m pursuing legal action. I’ve also submitted a complaint to the IRS and plan to warn others through every legal and public avenue available. If you’re considering this company, RUN. This is a textbook example of how not to do business. They’ve wasted my time, my trust, and a huge amount of money.

This company creates false reviews, makes lawsuits disappear and steals significant amounts of money from small business owners. Many if not most small business owners go out of business having lost anywhere from $5000 to $50000 to this company that then refuses to return the funds. Their MO is simple. They get people and companies that are desperate because they have gone into a large debt and they promise to negotiate with the creditors and get them "resolved" for a significantly reduced cost. They make sure that you are no longer paying the creditors and they have you pay them a reduced amount from that which you had been paying the creditors. They can easily do the numbers and know that if you are paying them thousands of dollars each week for the next 40 weeks or so during which they will not lift a finger to initiate conversations with the creditors (they don't even get POA from you in order to be able to talk to them) until you have paid them, in my case, $70000; there is no business that will survive and they will not have to do anything. In my case I awoke after they took $29875. They refused to even call United First which could have been resolved quite easily had they lifted the phone and called. They would not talk to Fundworks either. The consequences for me were that I had to change banks and merchant processors multiple times running from these aggressive lenders that refuse to call themselves lenders. After I took things into my own hands I resolved United First very quickly for half of what Coastal had me down for and I am working on Fundworks but they already have me summoned to court. Once again. Coastal did zero and took $29875 from me. They left me in much worse shape than when I started with them and had all the data to know that this was not resolvable if more time elapsed. Of course Coastal will deny everything and show that I signed a document saying I would pay all their fees up front in weekly payments, however, I will not rest until this company pays every penny back.

I don't know what kind of company thinks it's a good idea to call somebody TEN TIMES in one day, but they have gaurenteed that I will never do business with them. Called me 5 times between 10 and 11am, three times between 2 and 3pm, and twice between 4 and 5pm. I can't fathom the logic behind harassing somebody to try and get their business. Why would you want to piss off somebody and expect them to do business with you? Especially when the person has their number on the FCC's national Do Not Call list. Yes, it was them, I called back the number to make sure it was a legitimate number and saved it in my phone after the first few calls to have a record of how often they called.