BackgroundChecks.com (fka ClearChecks)Reviews of clearchecks.com

South University Boulevard 5190, Greenwood Village, Colorado

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The Fair Hearing score

1.1/ 5

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151 reviews

BackgroundChecks.com (fka ClearChecks)1.1Bad

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About BackgroundChecks.com (fka ClearChecks)

ClearChecks.com now operates as BackgroundChecks.com, a US-based background screening company owned by HireRight. We help businesses make informed hiring decisions with easy-to-use online background checks, transparent pricing, and helpful customer support.Our platform brings employment background screening into one convenient workflow. Depending on the package and services selected, employers can access criminal record searches, employment and education verification, motor vehicle records, and drug screening. From hiring your first employee to managing ongoing screening needs, we make it easier to order checks, track progress, and review results.We believe employers should understand what they are purchasing. Our pay-as-you-go packages explain the searches included, with applicable state and county access fees disclosed during ordering. These third-party fees are passed through at cost, without markup.Our online tools help employers manage applicant invitations, consent, report review, and adverse action workflows. Applicants can also raise disputes about information in their reports. We combine straightforward technology with support to help customers navigate questions about their orders and screening results.Important clarification: This profile represents the US business ClearChecks.com, now BackgroundChecks.com. It does not represent a separate UK business with a similar name. If your feedback concerns a UK DBS application or a purchase from another website, please check your order confirmation to ensure your review reaches the correct company.Learn more about our current services and pricing at https://www.backgroundchecks.com.

BackgroundChecks.com (fka ClearChecks) (clearchecks.com) has 151 customer reviews on The Fair Hearing, with an average rating of 1.1 out of 5.

Also known as: clearchecks.com
Website: clearchecks.com
Category: Administration & Services
Location: Greenwood Village, Colorado
Listed on The Fair Hearing: 2026

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Mar 19, 2026

Ladies and Gentlemen,

Ladies and Gentlemen, This website is totally a scam. The price they show on their price list is not what you pay. They add VAT on each line of services, then they add all together on the bottom line and charges VAT again on the total sum. So for express fast service you are paying more than 150 GBP and still I haven’t received my basic DBS check certificate. The price they show is 21 GBP + 47 GBP for express service but with VAT added it will cross 110 GBP, then they say we need to verify the certificate and identification again which cost extra 15 GBP and they recommend their own associated website who provides that service. But here comes the twist, it failed to recognise your documents and identification on some stupid reason which doesn’t make any sense and it is not clear enough why they didn’t verify. When you raise a ticket about the issue, they just say we didn’t receive the verification certificate, so promt you to pay extra 15 GBP to unrecognise your documents like passport and proof of address again. And the process reapeat again costing you time and money. I used GOV.UK, paid 21 GBP and decided to wait for 3-7 days but to my surprise I received online certificate within 12 hour. I was so regretful about wasting my hard earned money and my valuable time and energy. Hope my message spreads around. I am writing this review from bottom of my heart with sad face.

By Bikal.

Response from BackgroundChecks.com (fka ClearChecks)· Oct 20, 2026

Hi Bikal, your feedback may relate to a separate UK business, given your reference to a basic DBS check and the verification process you describe. ClearChecks.com now operates as BackgroundChecks.com, a US-based background screening company owned by HireRight. Our website is https://www.backgroundchecks.com. Please compare the website on your order confirmation with ours. If your feedback was intended for a separate UK company, consider updating or moving it to the relevant profile so it reaches the company that handled your purchase.