Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
691 reviews
CLAESelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CLAE – Timeless Footwear, For All Walks of Life.Founded in Los Angeles in 2001, CLAE is dedicated to crafting premium footwear that seamlessly blends timeless style with modern innovation. With a focus on quality, sustainability, and understated elegance, our sneakers are designed for those who seek versatility and sophistication in their everyday wardrobe.Each pair is thoughtfully made using premium materials, innovative construction, and eco-conscious processes—ensuring durability, comfort, and a reduced environmental footprint. From classic leather silhouettes to forward-thinking sustainable designs, CLAE redefines contemporary footwear with a commitment to minimalism and refined craftsmanship.Made to last. Designed for everyday life.
CLAE (clae.com) has 691 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 495 reviews with 5 stars · Clear filters
Great shoes and fast delivery! Would definitely recommend.
By Rob T.
Response from CLAE· Dec 6, 2024
Thank you so much for your kind words, Rob! We're thrilled to hear you love the shoes and had a great delivery experience. Your recommendation means the world to us—hope to see you back soon!
Shoes arrived in record time! Really great quality; love the unique color and the cactus leather is fantastic. My one (very slight) issue is that the rise of the shoe around the ankle/heel area is a bit tall, so it can be uncomfortable after a long walk. But I think once the shoe relaxes a bit it should be fine.
By F. D.
Response from CLAE· Dec 3, 2024
Hello Farrah, Thank you for your kind feedback! We're glad you love the quality and cactus leather. After a few uses, the leather will soften and adapt to your feet perfectly. If you need anything, we're here to help! - CLAE Team
Pour moi c’est la meilleure marque de chaussure. Plus de trente paires achetées. Solides et confortables en plus de l’esthétisme à des prix convenables. Une fois un problème de qualité et on m’a offert une nouvelle paire alors que ce n’est pas ce que je demandais. Je ne peux que recommander! Clae 🤘
By vincent S.
Response from CLAE· Dec 3, 2024
Bonjour Vincent, Merci pour votre fidélité incroyable et votre avis enthousiaste ! Nous sommes ravis de savoir que nos chaussures et notre service vous satisfont pleinement. Au plaisir de vous accompagner dans vos prochains achats! - L'équipe CLAE
My all-time favorite shoe company. Great variety. All unique and comfortable. Excellent customer service.
By Cookie M.
Response from CLAE· Nov 27, 2024
Hi Eric, Thank you so much for the review, we’re thrilled you love our variety and service. Your support means so much to us! - CLAE Team
Great sneaker and great service
By David D.
Response from CLAE· Nov 25, 2024
Hello David, We're so glad you love the CLAE's shoes and had a great experience with our service. We appreciate your feedback! - CLAE Team
Great shoes and easy order and delivery Just one thing- why can’t I get size 10 in Australia anymore? 10.5 is ok but not perfect
By Tom D.
Response from CLAE· Nov 26, 2024
Hi Tom, Thank you for your feedback! We’re glad you love the shoes. Regarding sizing, let us know if you need help finding the best fit! - CLAE Team
What an unbelievable stylish and wellmade Sneaker the „Zuma“ is. I‘ve waited for so Long to buy one of These and i would do it again and again!
By Consumer
Response from CLAE· Nov 15, 2024
Thank you for the great feedback! We’re so happy to hear you’re loving the Zuma sneakers. We appreciate your support! CLAE Team
I used to swear by my Clae sneakers and owned both the Bradley and mid versions. But my third pair—the Venice—was a total flop. I got blisters within an hour, thanks to a completely changed design and a hard, uncomfortable heel. I emailed support to express my frustration, but I never got a reply. Way to lose your loyal customers, Clae. Well done. Edit. I’ve revised my score as Clae support has since contacted me, and the issue was resolved in good faith.
By Valeri P.
Response from CLAE· Nov 15, 2024
Hi Valeri, Thank you for sharing your feedback and loyalty! We're sorry to hear about your experience with the BRADLEY Venice sneakers. We did respond to your email and offered a goodwill gesture, but it seems our reply may not have reached you. Please reach out to us again, and we’ll make sure to address this promptly. Best regards, CLAE Team
