Bad company. Scam
I ordered these bras over a month ago. Still waiting to receive. Customer service is a computer with the same stock answers each time I have contacted them. I think this is a scam and unfortunately I have been caught!
By Colleen P.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
152 reviews
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Civilizec (civilizec.com) has 152 customer reviews on The Fair Hearing, with an average rating of 1.0 out of 5.
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I ordered these bras over a month ago. Still waiting to receive. Customer service is a computer with the same stock answers each time I have contacted them. I think this is a scam and unfortunately I have been caught!
By Colleen P.
I would give this company zero stars if I could. Took too much money, then parcel took over three weeks to come. Once it finally arrived there was only two items in the parcel, there should have been three! Constant issues with customer service saying shipping problems, tracking issues and won't refund. I am going to report to Trading Standards as this company should not be allowed to trade... They take your money and don't supply what you paid for!!
By Mr and Mrs Martin W.
Ordered summer tops 2nd August just arrived today 4th October. Had emailed several times and was fobbed off with they cant control shipping times. asked for money back and they said not possible as items had been dispatched but still couldn't give me a delivery date!!!! Tops arrived but size not as ordered too small !!!! TOTAL SCAM MERCHANTS !!!!
By kate
I am so glad that I only ordered one bra. I was going to order two but thought I better make sure the fit was good. I cannot get any Information from them about when they expect my order to be delivered. I think I going to have to put it down to experience. I just worry that they have my bank details now.
By Kathleen B.
Liars Yanbo ZHAO and Maoyun ZHOU of Landbase Trading Co. Forged their address on companies house "Appointment of Yanbo Zhao as a director on 12 April 2021. Part Rectified Service address was removed from AP01 on 29/03/2023 as it was forged." Direct from Companies house website They are scammers. Do not use them
By Michelle W.
One star to many. Wished I had checked trustpilot before placing order. Ordered 12 September. Charged more than invoice and still not received goods
By Judy R.
Appalling customer services.order placed mid september not received and nobody replies to emails.
By Donna T.
Dishonest paid for bra. No goods received. Tryed to email not responding. Can't go on link for customers service. Scam
By Jane