The customer service was excellent
The customer service was excellent. The Rep, Jennifer, was efficient, professional, timely and communicated exceptionally well. I felt like a valued customer.
By Linda H.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
530 reviews
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Citizens Debt Relief is listed under Credit & Debt Services in New York, New York.
Citizens Debt Relief (citizensdebtrelief.com) has 530 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
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The customer service was excellent. The Rep, Jennifer, was efficient, professional, timely and communicated exceptionally well. I felt like a valued customer.
By Linda H.
Eric and mike did a great job helping me lower my debt and my dream of owning a home is looking brighter!!
By Cassandra A.
Evan is amazing! He had answers to all my questions. Evan made me feel like he could relate to my situation. He is responsive and so knowledgeable. He saved me $700 a month in wasted money. Now I know my money will go to pay debt not the interest!
By Pan D.
Got the chance to speak to Allen very very understanding and seem to be able to help me with my problem. I spoke to Conor back in june he really was nice at first then he did not want to take my calls and when he did he was no help at acted like I was someone he never talk to, but Allen was a hold new story, Thank you Allen for your help, look forward to talking to you again. Have a great weekend.
By Ruby Jean S.
I’ve been working with Brandon since I started with citizens. He has gone above and beyond answering questions about the process. Now most of my debts have been settled for less than 1/2 of what they were!! 5 stars!!⭐️⭐️⭐️⭐️⭐️
By stewart J.
Amanda was a really helpful person she helped me get through what I needed to get through without having any issues. Thank you so much for your help and support Amanda
By Aschalew W.
Great customer service and very helpful with answering each and every question I had!
By Daniel Olaguez, J.
Jennifer and everyone at CDR is great work with and they stay in touch with throughout the process.
By Ted Gordon J.