Citizens Debt ReliefReviews of citizensdebtrelief.com

This was the worst experience I ever had. Can't get anyone - even a supervisor (Theresa) to return my phone calls and settle my account. I tried calling, texting, messaging, and even emailing customer service to help me resolve my debts. So I closed my account with Citizens Debt Relief. I believe I should have been issued a refund but no one even thought to call me back. I feel like this business is very shady and I am very, very upset with them. I even reported this company to the Better Business Bureau. DO NOT DO BUSINESS WITH THIS COMPANY!!!!! I totally regret it. I went with a more established, recognized and better debt consolidation company.

This Company is the worst Signed up for them to help with my Cridit they faithfully took funds from my account with no problem 10 months to be exact after the 6th month they were not helping me just holding my money in in their account then they lied to me and said they were going into court never happened for one of my accounts they owe me $2,5008.03 every time I call no one answers my calls they keep giving me the run around your money will be refunded in your account and I did it at a proper time I feel like they are predators and they pray on people then they want you to open up another loan I closed my account with them in a timely manner once I seen they were not BBB affiliated the girl on the line keeps telling me over and over your money will be refunded on Friday never happens this is a sad situation when they pray on people that needs help I will not give up I want my refund they took out $278 for 10 months out of my account and I canceled at the fourth month then they tell me they went into court to settle with portfolio recovers recoveries which never happened

Would never recommend. No communication. No results. They have failed me and now I am being contacted by attorneys from the banks I owe. I am so disappointed I would not recommend them to an enemy. What do I do now? They have left me to the sharks and they still have all my money. Warning! Never use this company. It will be the worst thing you've ever done. Use National debt relief.

EVERYTHING IS WRONG WITH THIS COMPANY ‼️I PAID IN $1800 TO THIS COMPANY ‼️FOUND A BETTER WAY & REQUESTED A REFUND MONTHS AGO‼️ALL IVE BEEN GIVEN IS THE RUNAROUND ‼️ALONG WITH A MILLION EXCUSES‼️‼️ALL I WANT IS MY REFUND I WAS TOLD IT WOULD BE IN MY ACCOUNT BY JUNE 30 2025‼️STILL NOTHING & THEY NEVER RETURN YOUR CALLS‼️AT THIS POINT IM HIRING AN ATTORNEY BECAUSE THEYRE NOT WHAT I EXPECTED THEM TO BE‼️AND NO DEBT WAS RESOLVED FOR ME‼️ ATHEY ARENT WORTH IT‼️

TRUSTPILOT are you reading these reviews? Citizens Debt Relief is scamming people! You should be checking into this and not just endorsing them. It is disappointing that what should be a trusted source is essentially stealing peoples money. Review your Reliant (RAM) Accounts for your current escrow funds. See if it matches the payments negotiated and accepted by you, if any and verify that your creditors have received the funds. Demand someone at Citizens Debt Relief give you the Login and Password. It is your account and your funds are held until withdrawn by Citizens Debt Relief or check is cut to your Creditors less the maintenance fees by Reliant of $10.95 per monthly fee and $20.00 for their Annual Fee. VERIFY YOUR ACCOUNTS!!!

Enrolled in a program in April 2024 to consolidate 5 separate creditors. Six months into the program, I was advise to to do a loan in the amount of their proposed settlement plan amounts, $35K. Applied and got loan on 36 month payment terms. This month, received an email that settlement with creditors was completed and all funds ($35K loan) had been expended. Only 1 creditor paid in full and partial disbursements to remaining 4 creditors. Now I'm responsible for remaining balances with said creditors as well as $35K loan. Final statement from CDR showed they paid themselves their 20% ($19K). Same balance owed to remaining 4 creditors. **AVOID AT ALL COSTS**

If I could rate negative stars I would. I cancelled this service and asked for a refund. I have gotten the run around for more that a month. Every person I talk to on the phone gives me different information and when I try to find out more, I get different answers. Horrible customer service, no one seems to know what others are doing. I think it is just a way to make people give up. It is ridiculous! First they said 2 weeks, then it was 21 days, then it was 21 business days, now I just got an email saying it would be 30 days. Like WTF?

First of all I get a document that has my forged signature on it. It reads i have 3 days to cancell. The document is dated in dec. Hard to make it in three days. They told me it would lnr harm my credit that was wrong. I called paul hyyland several times no call back. I never got how it's paid. This isnt anything like I was told. Told it isn't a consolidation process it's thru the government . So it's all bogus. I want my money you took and canceled. I'm doing want I'm told. But how do you cancel if you have 3 days from a ficticious dates to cancel. I've left my number. I will update