Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
432 reviews
CIBTSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CIBTvisas is the global leader in travel visas and US passports. Millions of international travelers have trusted CIBTvisas to secure their business visas or tourist visas.
CIBT (cibt.com) has 432 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
Showing 232 reviews with 5 stars · Clear filters
Jonathan Acker was very helpful! outlined exactly what I needed to do and supporting documents. sent me screenshots to highlight exactly where to sign and updated my application where I selected incorrectly. This experience was great - and had continuous communication to status of my visa request. Great job!! THANK YOU!!
By A G.
Response from CIBT· Nov 25, 2024
Thanks for sharing your positive experience and the kind words about Jonathan.
Second time I’ve used CIBT, both experiences were perfect. Not cheap, but you get what you pay for. 100% satisfied.
By Jeffrey B.
Response from CIBT· Nov 18, 2024
Jeffrey, thanks for the feedback. We're glad you are satisfied with our service.
Very easy to use, great customer service, quick turnaround, got a little worried when reading reviews on line, as people saying they were charged more, but I have been charged exactly what they said, no issues at all, will definitely use them again, used them for Visa to Australia and medical / insurance cover. Very happy
By Teresa E.
Response from CIBT· Nov 14, 2024
Teresa, thanks for sharing your positive experience. We appreciate it.
Great customer experience and simple application process. Staff always replied within the same day, and even go the extra mile to direct call to chat through any issues you may be having with the process. Definitely worth doing all Visa applications with them.
By Aiden_franki B.
Response from CIBT· Nov 14, 2024
We appreciate your positive feedback. Thank you for sharing your experience with us.
Gabriel was very responsive to my emails and walked me through the entire process. Took no time at all
By lisa H.
Response from CIBT· Nov 13, 2024
Thanks for sharing your experience and the kind words about Gabriel.
Great customer services Reliable,professionalism and willing to help Thanks regards
By A. Y.
Response from CIBT· Nov 13, 2024
Thanks for the kind words and the 5-star rating.
Expertise and knowledge, friendly and helpful answered all my questions, and i had alot of them. Great site to track progress to see where it is, and timely completion of the passport renewal. Highly recommend!
By E K.
Response from CIBT· Nov 6, 2024
Thanks for the recommendation. We appreciate it.
Gina helped me out, communicated through the whole process, and got me my password a day earlier than expected! Highly recommended!
By Kurt W.
Response from CIBT· Nov 1, 2024
Kurt, thanks for sharing your positive experience and your kind words about Gina.
