Brought my dog to Chuck & Don’s in…
Brought my dog to Chuck & Don’s in Shakopee, MN for grooming. They called me about 90 minutes later to tell me they "found" a cut under my dog's eye. They tried to insuate that maybe I had caused it from trimming his tear stains. I don't trim my dog's tear stains, I wash his eye area with a warm washcloth. The cut was not on my dog when I dropped him off. It was very noticeable, and I would have seen it if it had been there at any time. Also, if his eye had been cut, I would not have taken him for grooming, I would have been taking him to vet. This cut, you can tell from the pictures is a fresh wound. I understand that accidents can happen, but to lie about to my face!? That just makes the grooming staff look like fools! I'm angry that they didn't take good care to not injure my dog, and even more angry that they lied about, and tried to say that maybe I had done it!! I'll update this review if Chuck & Don's takes care of the vet bill...because I went right to the vet with him after I picked him up. This should never happen to our beloved pets. I will never take my dog to any Chuck & Don's for grooming again.
By Cynthia S.