They dont respond to customer emails
They dont respond to customer emails, they ignore your after care requirements
By Derek W.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
New
3 reviews
Scores get a color once a company has 5 reviews.
We are an independent publisher of distinctive books and gifts. Our titles include art, design, photography, food, drink, craft, fiction, travel, pop culture, and children's books and gifts.
Chronicle Books (chroniclebooks.com) has 3 customer reviews on The Fair Hearing, with an average rating of 2.3 out of 5.
3 approved reviews, newest moderated first
They dont respond to customer emails, they ignore your after care requirements
By Derek W.
I know this is a little late, considering this happened months ago, but I wanted to leave a review about how amazing this company is. I had bought a copy of The Golden Mean and it came with a duplicate letter and they sent me a whole new copy of the book at no cost. This was very nice of them and I am very grateful to now have a full copy of the book to complete the series.
By Annika S.
Books were shipped in a bubble mailer instead of a box. Edges of biggest books bent and dirty.
By Honest R.