Christian Book DistributorsReviews of christianbook.com

Watch your order and shipping date when ordering from CBD. I placed an order on Thursday and paid for Fedex Priority Overnight. I did not receive my package until Monday. Rude customer service group told me that I placed my order after cutoff time at 10 am and they don't do Saturday deliveries. I needed my bibles for Sunday School class. This is their business, you think they would at least try to get the church supplies to them on time. Very, very disappointed. Have ordered previously with them and will never order again. I placed an order with Oriental Trading the same Thursday and got my order on Friday, as expected. Never again with CBD.

I've ordered from them for years and the company has went down hill. I've dealt with very rude customer service many times, many packages have arrived damaged (not packed properly), prices are to high, i've ordered a few items that were incorrectly advertised, shipping rates are to high and very slow to arrive. Walmart & Amazon are cheaper with faster service.

I have purchased from this company a few times, and is very disappointed with the condition my new books arrive in. If I can find a better bookstore, I will not purchase from this company again. The first time I order from this company, I purchased a 10 volumes (series) that had the price tag of $224 and some change! Needless to say my books arrived bent up with dents! The packaging was really sucky! For such an expensive order I was surprised that there was absolutely no padding, or any kind protection whatsoever! Feeling disappointed about such an expensive order, I complained in the survey that pops up after you make a purchase, and someone from the company actually called me to apologize. Furthermore, the person that I spoke with offered to give me 10% off my next purchase. Welp, long story short, I accepted the apology and the 10% discount, and again made a second expensive purchase. --And would you believe, I NEVER got that 10% off that they promised? --And of course once again, with the second order, I was not at all happy with the condition that my books arrived in. It's sad because I've purchased used books from an online thrift book store that have arrived with great package protection - looking newer than the new books that I ordered from Christian Book. As I said before, if possible, I will not purchase from this company again.