Kayla Wilson was very helpful
Kayla Wilson was very helpful
By Robert C.
Response from Choice· Oct 3, 2025
Glad to hear it, Robert! Thank you for your feedback!
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
336 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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Choice (choiceapp.io) has 336 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 307 reviews with 5 stars · Clear filters
Kayla Wilson was very helpful
By Robert C.
Response from Choice· Oct 3, 2025
Glad to hear it, Robert! Thank you for your feedback!
I love that I got to speak with a human being! His name is John and he was able to give me very easy, clear instructions to accomplish what I was trying to do and told me what the sequence of events was going to be. A great experience! My transaction went exactly as he said!
By Anna S.
Response from Choice· Sep 29, 2025
Anna, we're thrilled to hear you're loving to hear a human being on the other end of the phone line (that's probably our favorite feature too!). Thank you for being a client and for taking the time to share your experience.
I have worked with Kayla before, and she has helped me immensely and positively.
By John
Response from Choice· Sep 29, 2025
Thank you John for your feedback on Kayla. We appreciate you!
Ana Henry answered a couple of technical questions and sent me the documents I needed quickly and efficiently. Exactly what I was hoping for. Thank you Ana.
By Paul L.
Response from Choice· Sep 29, 2025
Thank you for your feedback on Ana's care! We appreciate you, Paul!
Today’s customer service was terrific!
By Eric L.
Response from Choice· Sep 29, 2025
Eric, we're so glad to hear it. Should you need anything else, please don't hesitate to reach out!
Kayla Wilson was very helpful and knowledgeable with the questions I had regarding my account. Thank you. Kayla
By Dan B.
Response from Choice· Sep 29, 2025
Thank you for your feedback on Kayla's care! We appreciate you, Dan.
She listened and was empathetic
By Dean P.
Response from Choice· Sep 29, 2025
Thank you, Dean! Should you need anything, please don't hesitate to reach out.
Excellent Customer Service
By Michelle W.
Response from Choice· Sep 12, 2025
Thanks so much, Michelle! Should you need anything, we're here.