I love the service
I love the service - but I did not the wig color. ( My error in choosing) You made it so easy to return- I will be ordering a new wig soon
By Mindy Z.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,295 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Chiquel is the leader in the hair industry, offering high quality wigs, toppers, hairpieces & hair extensions. Available in human & synthetic hair. View our online store for all the newest hair industry trends & designs. We sell only the top name brands in the industry including Raquel Welch, Jon Renau, Ellen Wille and Rene of Paris!We aim to provide the highest quality products and superior customer service.
Chiquel (chiquel.com) has 2,295 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 1,944 reviews with 5 stars · Clear filters
I love the service - but I did not the wig color. ( My error in choosing) You made it so easy to return- I will be ordering a new wig soon
By Mindy Z.
The wig arrived even earlier than expected (for my husband's birthday)! It fits perfectly and I love the way it looks!
By Karen F.
The product arrived in good time and was exactly as described.
By Karen
Very understanding regarding my return. Extremely helpful and kind during the process.
By Craig K.
Customer service is very helpful. I had to return my first purchase because the color wasn't right. The customer service person was very helpful in helping me get my product returned and exchanged for another product.
By Debbie
Fast processing and shipping on this wig! This isn’t my first wig but it is my first one of this brand and I’d definitely by more! She is absolutely beautiful and so soft to touch!
By Melissa G.
Prompt Customer Support, the interaction available with Amanda. Many products and price range . One suggestion, it would be great if the colour of the wigs were shown with the full view of wig verses just a swatch of the chosen colours. This gives more of an idea what wig actually looks like in chosen colour.
By Ferne
Love my new wig, Toledo. Have already purchased another. Chiquel is a great company to work with. Love their customer service!
By Roseann