Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
53 reviews
CHINASQUADSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CHINASQUAD is committed to promoting China's modern fashion culture and classical aesthetics to the world, offering a curated range across womenswear, menswear, Hanfu, beauty, and lifestyle categories. Our mission is to bridge Eastern elegance with global fashion sensibilities, providing high-quality, uniquely Chinese designs to nearly 40 countries and regions worldwide.We continuously refine our logistics to ensure efficient and timely international delivery, offering competitive pricing without compromising on quality. Our dedicated customer service team is always available to assist, creating a seamless shopping experience. With a deep respect for Chinese heritage and a vision for global reach, CHINASQUAD strives to make Chinese fashion a defining part of contemporary style across the globe.
CHINASQUAD (chinasquad.com) has 53 customer reviews on The Fair Hearing, with an average rating of 3.0 out of 5.
Showing 24 reviews with 5 stars · Clear filters
Everything was great.
By Anna O.
Response from CHINASQUAD· Apr 21, 2026
Thank you so much for your 5-star review! We’re so happy to hear everything was great. Your support truly means a lot to us, and we hope to serve you again soon.
shipping is not fast (though I bought pre-buy items) but the customer service responds fast
By Angela
Response from CHINASQUAD· Apr 21, 2026
Thank you so much for your 5-star review and for your understanding. We’re sorry the shipping was not as fast as expected, especially for some pre-order item. We truly appreciate your patience, and we’re very glad to hear that our customer service was able to respond quickly and help. Your support means a lot to us.
I really like this coat and the scent of the fragrance patch on
By QianYu L.
Response from CHINASQUAD· Jan 17, 2026
Thank you so much for your kind feedback 🤍 We’re glad to hear that you love the coat and the fragrance patch detail — we’re happy it made your experience even more special. Thank you for your support, and we hope you enjoy wearing it!
The customer service is amazing! Staff is so kind and accommodating to customer’s needs. High-quality clothing brands and fast shipping. Highly recommend!
By Mariam A.
Response from CHINASQUAD· Jan 17, 2026
Thank you so much for your kind words and recommendation 🤍 We’re delighted to hear that you had a great experience with our customer service and that you’re happy with the quality of our clothing and shipping speed. Your support truly means a lot to us, and we look forward to serving you again soon.
They had the exact pants I wanted :) I bought the brown version of 1JINN STUDIO's balloon pants while I was in a mall in ChengDu and really wanted another pair in black. So glad I found them for a good price, other sellers were way too expensive.
By Carson R.
Response from CHINASQUAD· Jan 17, 2026
Thank you so much for sharing your experience 😊 We’re thrilled to hear that you found the exact 1JINN STUDIO balloon pants you were looking for — especially after discovering them in Chengdu! We’re glad we could offer them at a fair price and help you add the black pair to your collection. Your support truly means a lot to us, and we hope you enjoy wearing them just as much.
I honestly thought I got scammed but it’s actually a legit website. It took about 10 days for my package to come in. Please believe me when I say this is not a scam sight!!!
By Heavyn A.
Response from CHINASQUAD· Jan 17, 2026
Thank you so much for sharing your experience 🤍 We truly appreciate you taking the time to reassure other customers. As an international store, delivery can take some time, and we’re glad everything arrived safely within expectations. Your trust and support mean a lot to us, and we look forward to serving you again in the future.
I had a nice experience communicating with the business, they responded very quickly when I first reached out. I placed my order on October 1st and received it in the Netherlands on October 16th. The shipment came from China and was delivered quite quickly. Would buy again!
By Anna
Response from CHINASQUAD· Jan 17, 2026
Thank you so much for your kind review 🤍 We’re delighted to hear that you had a smooth experience communicating with us and that your order arrived quickly in the Netherlands. Your support truly means a lot to us, and we’re glad to know you would shop with us again. We look forward to serving you in the future!
Ordered june 20 and got package on june 30 through usps. So it was fast shipping. All of my items were just as advertised. All good fit with accurate size charts and good quality. I also have item specific reviews on the shop platform.
By s D.
Response from CHINASQUAD· Jan 17, 2026
Thank you so much for your detailed and thoughtful review 🤍 We’re happy to hear that your order arrived quickly and that the items matched the descriptions, fit well, and met your expectations in terms of quality. We truly appreciate you taking the time to leave item-specific reviews as well — your feedback is incredibly valuable to us and to other customers. We look forward to serving you again soon.
