Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
863 reviews
Chi DogSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ChiDog is a different kind of fresh food. Not only is it prepared with fresh human grade meats, fresh veggies and whole grains, but it’s made to nourish each dog’s personal Element. Based on Eastern Medicine philosophies, ChiDog’s founders are practicing veterinarians who have seen the positive benefits that personalized Food Therapy can have on our cherished four-legged family members.
Chi Dog (chidog.com) has 863 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 703 reviews with 5 stars · Clear filters
Great communication and seem to genuinely care about pets and those of us who love them 💕
By martha M.
Response from Chi Dog· Jul 1, 2026
Hi, Thank you so much for your kind words and recommendation! We’re glad to hear that you’ve had a great experience with our customer service and that you feel our care for pets comes through. That means a lot to us. We appreciate your support and are so glad to have you as part of the Chi Dog family! The Chi Dog Team
Customer Service.
By JACKIE C.
Response from Chi Dog· Jul 1, 2026
Hi, Thank you for your review! We're happy to hear you had a positive experience with our customer service team. We appreciate your support and look forward to continuing to assist you and your pets. The Chi Dog Team
First order came on time seems to agree with her so far.
By Sandy P.
Response from Chi Dog· Jun 29, 2026
Sandy, Thank you so much! We're thrilled to hear your first order arrived on time and, most importantly, that it's agreeing with your pup so far. We appreciate you giving Chi Dog a try and look forward to being part of your dog's health journey for many years to come!
The service is good. My dog loves this food.
By Summer P.
Response from Chi Dog· Jun 29, 2026
Summer, Thank you so much! We're so happy to hear you've had a great experience with our service and that your dog loves the food. We truly appreciate your support and look forward to continuing to provide healthy, delicious meals for your pup!
The supplements with suggested meals is a simple way for me to feed my dogs real, healthy food. AND they love it!
By Linda R.
Response from Chi Dog· Jun 29, 2026
Hi, Thank you for your wonderful review! We're happy to hear that our supplements and meal recommendations have made feeding real, healthy food simple and convenient for you. Best of all, we're thrilled that your dogs love it! Thank you for being part of the Chi Dog family. The Chi Dog Team
Thanks, Chi Dog for the wonderful portfolio explaining your products. It will be very useful in getting the word out to my clients.
By Dr. Alice S.
Response from Chi Dog· Jun 29, 2026
Hi, Thank you for your kind words and support! We're happy to hear that you found the portfolio helpful and that it will be a useful resource for your clients. We truly appreciate your trust in Chi Dog and are grateful to be part of helping more pets thrive through better nutrition. The Chi Dog Team
Food and customer service is awesome
By ILENE W.
Response from Chi Dog· Jun 25, 2026
Hi, Thank you for your kind words! We're glad to hear that you're happy with both the food and our customer service. We truly appreciate your support and look forward to continuing to serve you and your pup! The Chi Dog Team
Good customer service, delivered frozen, great food. The dogs love it and are doing great on it!
By Cathy V.
Response from Chi Dog· Jun 20, 2026
Hi, Thank you for your wonderful review! We're happy to hear that your order arrived frozen, that you've had a great experience with our customer service, and most importantly, that your dogs love the food and are thriving on it. Thank you for trusting Chi Dog with your dogs' nutrition—we truly appreciate your support! The Chi Dog Team
