excellent response to questions
excellent response to questions. Dog food is quality and fresh ingredients
By Linda W.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
863 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ChiDog is a different kind of fresh food. Not only is it prepared with fresh human grade meats, fresh veggies and whole grains, but it’s made to nourish each dog’s personal Element. Based on Eastern Medicine philosophies, ChiDog’s founders are practicing veterinarians who have seen the positive benefits that personalized Food Therapy can have on our cherished four-legged family members.
Chi Dog (chidog.com) has 863 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
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excellent response to questions. Dog food is quality and fresh ingredients
By Linda W.
There was a little confusion with my initial order, but customer service was excellent and exceeded my expectation. My dog is loving her new food.
By Wendy C.
My dogs love their Chi Dog diets and are benefitting from wholesome, healthy food appropriate to their health conditions. I have been cooking special diet homemade food for my dogs for over a year, and the convenience of being able to purchase pre-made special diet whole food via Chi Dog is a liberating time-saver!
By Amanda M.
I have two dogs and they both like the Water Diet, which makes me very happy.
By Cynthia S.
My dog loves this food! I’ve tried several fresh dog food deliveries and this is the one that looks most like real food. Plus, if I put one scoop of each in a bowl she’ll choose to eat chidog first. Hers is the turkey because she needs a cooling diet, which is why I started. She is much less grouchy now I’ve noticed too. Definitely recommend and considering transitioning my other dog.
By Jenn
Chi is always very helpful and efficient.
By Julie F.
My two Chihuahua mix pups have been eating Chi dog food for about two years now and they still love it. I have tried probably every fresh dog food delivery out there and I am very particular about the ingredients and food our pups are fed. Chi is consistent, my dogs are in excellent health, and they are a good company with great customer service.
By S. G.
My dog loves this stuff!
By Lisa S.