Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
863 reviews
Chi DogSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ChiDog is a different kind of fresh food. Not only is it prepared with fresh human grade meats, fresh veggies and whole grains, but it’s made to nourish each dog’s personal Element. Based on Eastern Medicine philosophies, ChiDog’s founders are practicing veterinarians who have seen the positive benefits that personalized Food Therapy can have on our cherished four-legged family members.
Chi Dog (chidog.com) has 863 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 703 reviews with 5 stars · Clear filters
The process was very easy to follow
By Melissa H.
Response from Chi Dog· Sep 8, 2026
Hi, Thank you for sharing your experience! We’re so glad Chi Dog has made mealtime easier for both you and your pup. We’re happy to be part of your pup’s daily meals! The Chi Dog Team
Highly palatable recipes. All three of our (very picky) dogs loved everything. So excited about this level of nutritional care!
By Amy
Response from Chi Dog· Sep 8, 2026
Hi, Thank you for sharing! We’re happy to hear that all three of your picky pups loved our recipes. It means so much to us to be part of your dogs’ mealtimes! The Chi Dog Team
The food arrived in a box. For freeze, dried product, my dog. Like the food right away, it was a water diet. And it was similar to what I had been making for her for several years, the one difference was the protein source in Chi dog was pork and the poor team source. In what we had been making for her was Turkey. It was very easy to store.
By Rhonda C.
Response from Chi Dog· Sep 8, 2026
Hi, Thank you for sharing your experience with us! We're so glad to hear that your dog enjoyed the Water Diet right away and that you found it easy to store. We appreciate you sharing how it compares to the homemade diet you had been preparing for her. Thank you for giving Chi Dog a try, and we're happy to be part of her mealtime routine! Warm regards, The Chi Dog Team
You are efficient and the food is amazing!
By Judy
Response from Chi Dog· Sep 8, 2026
Hi, Thank you for your kind review! We're happy to hear that you find our service efficient and that you love the food. We appreciate your support and are so happy to be part of your pup's mealtime! Warm regards, The Chi Dog Team
Delivery was quick. Our new rescue loves the food and gobbles it up immediately.
By Lucie B.
Response from Chi Dog· Sep 7, 2026
Hi, Thank you for your wonderful review! We're happy to hear that your order arrived quickly and that your new rescue is loving the food. There's nothing better than seeing a dog eagerly enjoy mealtime! Thank you for choosing Chi Dog, and welcome to the Chi Dog family. We look forward to supporting your pup's health and wellness journey. Warm regards, The Chi Dog Team
I feed the water diet to both my dogs and they love it! I like the consistency of the food. Customer service is great and very helpful! I recommend ChiDog and ChiCat to a lot of my patients especially picky eaters that don't like the kibble.
By Dr. Shelley K.
Response from Chi Dog· Aug 24, 2026
Dr. Kirkland, Thank you so much for the wonderful review! We’re thrilled to hear that both of your dogs are loving the Water Diet. It means so much to us that you not only trust Chi Dog for your own dogs, but also recommend Chi Dog and Chi Cat to your patients—especially those picky eaters! We truly appreciate your support and trust in us. Warmly, The Chi Dog Team
Healthy and palatable recipes. Very willing to accept calls to help customers find the right fit.
By Sally Lane D.
Response from Chi Dog· Aug 17, 2026
Dr. Lane, Thank you so much for the kind words! We’re so glad you’re enjoying our recipes. Helping pet parents find the right nutritional fit for their dogs and cats is incredibly important to us, and we’re always happy to answer questions and provide guidance. Thank you for trusting Chi Dog with your pet’s nutrition! Warmly, The Chi Dog Team
Chidog is amazing! Every single person I have interacted with, either via phone, text or email are always so friendly and helpful. The product is amazing and my 14-year-old dog is thriving, even with kidney disease. The staff is always wonderful in helping me decide how to edit and tweak his diet as needed to best support him overall.
By JY
Response from Chi Dog· Aug 17, 2026
Jen, Thank you so much for this wonderful review! It means so much to our entire team to hear that you’ve had such positive experiences with both our food and our customer care. We’re especially happy to hear that your 14-year-old is thriving and enjoying his Chi Dog meals! Supporting senior dogs and helping pet parents navigate their changing nutritional needs is something we care deeply about. Thank you for trusting us to be a part of his journey — we’re always here whenever you need us! Warmly, The Chi Dog Team
