Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
863 reviews
Chi DogSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ChiDog is a different kind of fresh food. Not only is it prepared with fresh human grade meats, fresh veggies and whole grains, but it’s made to nourish each dog’s personal Element. Based on Eastern Medicine philosophies, ChiDog’s founders are practicing veterinarians who have seen the positive benefits that personalized Food Therapy can have on our cherished four-legged family members.
Chi Dog (chidog.com) has 863 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 703 reviews with 5 stars · Clear filters
At the Fetch conference in December, I requested more information which I received promptly.
By Dr. K.
Response from Chi Dog· Dec 30, 2024
Hello Dr. Kuhl, Thank you for letting us know! We're glad we could get the information to you quickly. 😊 Warm regards, The Chi Dog Team
So far so great, our dog seems to love the food and it has stopped some of her itching.
By Kathleen
Response from Chi Dog· Dec 30, 2024
Hi, Thank you for sharing! We're so happy to hear your pup is loving the food and feeling better. 💕🐾 Warm regards, The Chi Dog Team
The staff s very knowledgeable and helpful.
By Barbara A.
Response from Chi Dog· Dec 24, 2024
Hi Barbara, Thank you for your kind words! We're thrilled to hear that our staff has been knowledgeable and helpful. Providing excellent service is always our goal, and your feedback means so much to us. If you ever need assistance, please don't hesitate to reach out. Best regards, The Chi Dog Team
Ordering and delivery process was quick and easy. I ordered their supplements for homemade dog food. The instructions were clear and my dogs seem to really like them.
By DN
Response from Chi Dog· Dec 11, 2024
Hi, We're so glad you found the process smooth and that your dogs enjoy the supplements. We appreciate your feedback. Thank you, The Chi Dog Team
Your company was very responsive to my questions and all of my emails. I appreciate that, especially when you are giving your dog a new food and want to make sure they are reaping the benefits of the product.
By Wendy
Response from Chi Dog· Dec 9, 2024
Hi, Thank you for your kind words! We're glad we could help answer your questions and make you feel confident about your dog's new food. Your trust means a lot to us! 😊 Thank you, The Chi Dog Team
EXCELLENT customer service and support-Highly recommend
By sally S.
Response from Chi Dog· Nov 30, 2024
Hi, Thank you so much for your kind words! We’re happy to hear you’ve had a great experience with our customer service. Your recommendation means the world to us! 💛 Warm regards, The Ch iDogTeam
My dog Bagel has Pancreatitis. We almost lost him several times and then our vet informed us about Chi Dog. He's much brighter, happier and active now. We LOVE Chi Dog! Many Thanks!!
By Sandy C.
Response from Chi Dog· Dec 1, 2024
Hi Sandy, Thank you so much for sharing Bagel's story! We're happy to hear that he's feeling brighter, happier, and more active. It’s an honor to be part of his journey, and we’re grateful to know Chi Dog has made a positive difference for him. Many thanks for your trust and kind words! Best regards, The Chi Dog Team
Dogs loved the food. a bit confused as to ordering under the Chi system. But I will look into it.
By Sharon L.
Response from Chi Dog· Nov 21, 2024
Hi Sharon, Thank you for your feedback! We’re glad to hear that your dogs loved the food. We understand the website can be a bit confusing, but we’re here to help! If you have any questions or need assistance navigating the ordering process, please don’t hesitate to reach out. Thank you again. Best regards, The Chi Dog Team
