They have always had top notch customer…
They have always had top notch customer service, and their food is amazing.
By Daniel
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
693 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Chick Fil-a is listed under General Restaurants.
Chick Fil-a (chick-fil-a.com) has 693 customer reviews on The Fair Hearing, with an average rating of 2.3 out of 5.
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They have always had top notch customer service, and their food is amazing.
By Daniel
My wife and I have fond memories of eating here numerous times in college! We love the food, and we enjoy the fact that it is a Christian-based business (although we are a different denomination than the owners). The food is good, the fries are wonderful, and we've always had friendly customer service.
By Jonah
great place my sister also works there as well
By Corbin B.
Super friendly staff, great food. Just wish restaurants were more clean
By Michael B.
A great company with family values. Chick-Fil-A has always made the most delicious Chicken Sandwich money can buy. It's a great affordable value. They often do promos and giveaways which make it an even better bang for your buck. No attitude, just smile, and serve.
By orion
Just ate there today and was getting ready for a big presentation at my college. Thought chick fa la would have been to busy, but once we got in there it was so quick. I bought and ate my food and made it to my speech on time. Great place to eat, definitely recommend eating there.
By Pinkadoo2002
HHHAAAAAA Chick-Fil-A .. Love iitttt. I have honestly ate so many chicken sandwiches from there I am on a brake. But I always go back because it is the only place I can count on for great customer service. Never have I had bad customer service. I've gone to many in Houston and especially the one near my home (not near Houston) and they are great. You can't even get mad at them if they did mess up your order, which they never do, but I'm just saying.. Them and Buccees are literally the #1 places to go. Customer service is always on point.
By Larissa
Always, ALWAYS great customer service and quality food. Never a bad meal.
By Amy