Great service !
You need to have better shipping boxes. Mine came damaged. Other than that I love the fast service, and good prices.
By Janet
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
13,226 reviews
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Chewy.com delivers pet happiness by conveniently shipping 400+ brands of pet food and stuff (for FREE!) while celebrating and honoring the bond, love and connection we share with pets.
Chewy.com (chewy.com) has 13,226 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 430 reviews with 4 stars · Clear filters
You need to have better shipping boxes. Mine came damaged. Other than that I love the fast service, and good prices.
By Janet
Quick delivery but many of the dog food cans were dented. This was my first order so I will wait to see if this problem continues.
By Joseph
My fur-kids kibble arrived one day earlier than expected in excellent shape. Ordering kibble on-line is a first for me, not to mention scheduled deliveries. I am excited to try it out and no longer be concerned about the local store hours. I was impressed with the variety offered and pleasantly surprised with the shipping method/charges. Other kibble sites wanted $20 for shipping. I will drive to the local store at inconvenient hours for $20. Thanks Mr Chewy!
By Patricia
I will use this site again ,recommendable.
By suzanna
My only concern was the few dented cans. Although I found no problem with the dented cans, I would not normally purchase a dented can for fear of contamination. As far as value, Mr. Chewy can't be beat.
By Cynthia
This is my first order with MrChewy. The selection of products was not perfect, but very good, The order arrived promptly and in good condition. I love the free shipping after a certain amount! I may be hooked with Mr. Chewy.
By Enriqueta
The bff products are the favorite food of my 17 year old cat; she is an extremely fussy eater and she loves the bff canned foods. Customer service at Chewy is also excellent-prompt service and quick results from customer service. Thank you for a great product; Iwill order again and most likely go on autoship.
By Dorothy
This was my first order from MrChewy. I was very pleased with their service.
By Jennifer