It was difficult to use the $30 gift…
It was difficult to use the $30 gift card. First, it took a long time to realize I needed to spend $30 on products — I couldn’t figure out how to check out for a long time. When I finally figured out I needed to get more products, was very disappointed there was no way to get them without spending an extra $17 on shipping. Would have much preferred that the $30 could go toward shipping as well.
By N/A
Response from cheeselovershop.com· Sep 30, 2021
Hello Elizabeth! thank you for taking the time to share your experience with us. While we try to make the experience as smooth as possible for our consumers I can see some of the points you are highlighting. All the information is available on the FAQ: the minimum order is $30 on the site, since we ship perishable food, weight is everything and we need minimums. Free shipping nationwide starts at $65 - I hope this clarify your feedback and resolve some of the confusion. Please send us an email if you would like to pursue the conversation - we are always here for you. Warmly - Sebastien