CheapticketsReviews of cheaptickets.com

I Googled park and fly hotels near OHare. The reputible third party site most used was sold out, so I looked on Cheaptickets. After entering location and date, Cheaptickets listed the hotels with a price. At the top of the list it said Park and Fly O'Hare. The price was equal to the reputible site so I booked the hotel. Upon check I asked for a parking pass to put in my truck until my return 3 days later. They said it was not included in my hotel booking. I showed them the Cheaptickets page where I booked. They said, yeah I can see where you were given the impression the park and fly was included, but thats not how Cheaptickets booked it for you. So, I had to pay the extra $10 per night for parking. Cheaptickets will not receive my business again. Nor will the Holiday Inn Ohare Area, as they made no attempt to help make things right. Stay away from Cheaptickets in my opinion.

Horrible! Horrible! Horrible! I wish i would have read the reviews on them before buying any thing from them. I should have stuck to Priceline and Expedia who I have never had issues with. Anyway, we purchased three tickets totaling over 3500 last February (2014). I was told I had to have back surgery in March and then therapy. My doctor said flying was not a good idea because I had just had three discs removed. As soon as I found out I should not fly, I contacted Cheaptickets to cancel the flight way before our July departure. I provided them all the medical documentation and never heard back from them. Every time I called I was told it was being reviewed. Anyhow, almost a year later and we began calling them again and was told that they never received any of the paperwork which was wrong bc I had the fax confirmations and the names of the people we spoke to. They had me re send everything!! Three months of constantly calling them - even after their policy is 45 days, I get a letter stating that they need to know whether or not my s.o and I are married and if the third person is our child????? Really!!!! Do not go with them!! We lost over 3500.00 and all they have done is made excuses. Good luck!

Bei der Buchung wird man schon verarscht. Und nach 10x Nachfragen per Mail ohne Antwort, ist diese Webseite/Firma der grösste Reinfall. Also Hände weg!

I arrived to the hotel and the hotel had no idea I was staying. The hotel graciously allowed me to check in while I called cheap tickets to remind them they need to inform the hotel of my reservation as my card has already been billed. I was on the phone for at least 20 minutes while this was addressed. While I was on hold, I googled the regular price of the hotel without the assistance of cheap tickets, and it would have been MUCH cheaper to book the hotel on my own, without them. Please save your time and do not do business with these people again.

I ordered these tickets for my husband's birthday. They never arrived. When I ordered them from my phone, it did not prompt me to provide shipping information because I already had an account. I immediately went back in and updated our shipping address, as we had moved months ago. My order was not confirmed for a few days, and not shipped for several days after that. I checked back multiple times to ensure that my information was correct. According to my account, it was. My tickets shipped to my shipping address, where no one lives, and the seller did not require a signature for a $500 package (something your consumers are NOT made aware of). I didn't realize this until several days later, when I wondered where my tickets were and saw that they were left on a doorstep days earlier. I called Fed Ex to find they were delivered to the wrong address. I called Cheap Tickets and was told by a woman they would resolve it and she placed me on hold....she hung up on me instead of placing me on hold. When I called back she was unavailable, and a man told me she would call me back. She never did. I called back later that evening and she told me she was still working on resolving it and assured me someone would contact me with a resolution that evening. No one called me back. Not that day, not the next day, NOT AT ALL. I called again and was told by a man that there was nothing that they would do for me. He said he was placing me on hold and hung up on me. I called back many times, was sent to voicemail, and never received a call back. Every time I speak to someone, I'm told that I was denied a refund and there is nothing I can do. You guys have my $500 and I have no tickets. This is FRAUDULENT business practice and I will not let it go until I have the tickets I ordered or a refund! I am APPALLED! I have seen your horrendous reviews and my BBB complaint as well as my AG complaint will be spread everywhere until it is resolved. UPDATE: Posted reviews on FB and I was BLOCKED and all reviews deleted!! They are scammers!!!! I won't stop spreading the word until they do the right thing and give me my tickets OR my money back!!!

Do not click on insurance because they do not give your money back anyway.

Will never ever to recomment to friends and others at all. I booked a ticket 2 months prior my departure. Once i want to check in i was denied. Because i dont have document that the agent should told me beforhead. When the problem is happening, i was terriblely difficult to find the contact person to help. Once i found i have to call numerous time, hours and hours hold on line. no extention number/ personal agent number allowed to the costomer so everytime i call i speak to different person than start over all the questioning. No problem solved till now.

My trip is in 23 days. I called my hotel to verify the european outlet converter i would need and they let me know ties were cut with Cheap Tickets and I was never notified, ONE MONTH PRIOR. Cheap tickets did not want to take responsibility. The supervisor had the audacity to tell me she was going to cancel my trip all together. She tried rebooking me at a hotel hours away from my original hotel. Refused to pay for a room that was a slight upgrade and. Took 2 hours on the phone for them to request I book the same exact hotel on Hotels.com, said they would reimburse me for my new reservation and it would take 5 business days for reimbursment. Nothing is in my account from them and now they are saying they "dont see" my proof of reciept from Hotels.com. Now they tell me it will take an additional 5 days to reimburse me. They are making this trip an absolute headache. The hotel is still listed on their website available to book. Traveling to Greece has always been my dream trip and they have taken away from that.