CheapticketsReviews of cheaptickets.com

the most useless ticketing service in india, when cuttin ticket it shows another location for arrival and departure and when reserved shows other locations. i booked from bangalore to kolkata and it got booked from bangalore to mumbai... they r cheats, even when ticket was in progress i told them to cancel it but they ruined it up by telling me to hold the line until the ticket got confirmed and then they tell me that the ticket is non refundable.... the most useless ticketing serrvice as of date.... i would not even rate it 1 star as it is fit for negative markings the most useless ticketting service in india.

A co-worker was making a reservation and their system changed the dates from a Mon-Wed to a weekend stay, charged him, and then told him it was non-refundable. Fraudulent at best. Stay away from this company!

They do not use your credit card for bookings even you are charged with credit card fees. So that after cancellation, non of the airplane companies can place a refund as you can not show the card. Cancellation fees or processing fees are usually as high as your flight cost according to customer service. Never again!

Cheaptickets offered me a free cancellation after my flight were rescheduled through The airline. The changes were about several days so i agreed to search again for suitable flights. Now three months later I still have Not received my money back. Cheaptickets service keeps telling me that the airline is in charge or that they Need over one year to pay back the money. Both is unbelievable and unacceptable. For that Reason i will Consult a lawyer to get my Money back.

Summary: Avoid the high risk, book through a different agency. Highlights: - Website processes your payment, then loses all contact info and flight details. Itinerary untraceable. - No system (customer service via phone, email, or otherwise) in place to correct the problem. Spent > 10 hours on phone, still no solution. - 24 hour flight cancellation is fraudulent - it's offered universally but never honored. Details: I booked a $600 united airlines flight through cheap tickets. My payment was processed and card charged instantly. Spent > 10 hours on the phone over the course of a month of trying to resolve this problem with > 30 minute wait times, poorly trained staff, no system of supervisors, no documentation of issues, with no solution. The team claimed they could not locate my flight details or contact info and that no purchase had been made, even when I offered to email them my credit card statement with the purchase confirmed, and reference numbers quoted by the United Airlines department. United unfortunately could not issue me flight details but insisted it had to be done through Cheap Tickets. The 24 hour cancellation policy was promised on the phone numerous times and never honored - instead they are trained to make excuses to delay beyond the 24 hour period, or else defer and say that the specific airline does not allow cancellations. In the end, $600 was lost in entirety to a fraudulent system. I have never had a similar problem through the numerous travel agencies online, and would highly recommend against Cheap Tickets.

Needed to change a ticket. They have no idea what they're doing. Can't believe such a company exists in 2016. They have no idea what they're talking about. They will keep you on hold for 20 minutes and then say just making sure you are still there please continue to hold. Insane!

I booked a flight Istanbul-Bangkok on the March 24 , which I had to cancel on March 25. When I booked I had to book quickly and didn't remember my password for my account, so I booked as a guest. Because of a family situation I wanted to cancel online within the 24 hour time frame (see screenshots), it was impossible to do it on the guest page, so I immediately opened a new account and got a confirmation email for that. At the bottom of that email there was al link to an email address (customer care) and a telephone number. As I live in Turkey I decided to write an email. Result no reply. A second email within 24 hour time frame no reply. So yesterday March 26, I called the provided telephone number. I was told that the email address was wrong (it was only for general issues??). My email was not replied in any way, nor forwarded to the proper department! The call center also told me that now as I was calling outside the 24 hour time frame I couldn't get a refund no more. I have called three times(1hr10) with call centers in different countries (I recognised a Filipino and an Indian accent). They said they could do nothing for me and couldn't provide an email address to make a formal complaint. They advised me to cancel my flight and then they would send an email with information regarding cancellation refunds outside the 24 hour frame within 48 hours. Until today I haven't received any email from Cheaptickets.com. I'm left with nothing no ticket, no email, no refund. Nothing. Unacceptable!!

Booked a flight from Singapore to Kathmandu and back 3 months before departure. Within these months they changed the flight 5 times. Last change was two weeks before departure and I had to change all my plans, since I had everything booked and planned. Every time customer service didn't take any respondsability or helped me in any matter. I could either confirm the change or not go. I didn't receive any boarding pass or could not do online checkin. I was rerouted to searching for new flights every time I either tried the link in the confirmations or through their site after login in. And no, I do not want to elaborate or explain further to the standard responds, since this is the whole story. I will never buy a ticket through this agency again.