Subscribed by mistake
Subscribed by mistake - wrote to them immediately - Answered after 21 days that they are not willing to give back the money. Completely unreliable. Scam!!!
By Isla G.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
164 reviews
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Chat App is listed under Internet & Software in Wilmington, Delaware.
Chat App (chatlyai.app) has 164 customer reviews on The Fair Hearing, with an average rating of 1.1 out of 5.
Showing 160 reviews with 1 star · Clear filters
Subscribed by mistake - wrote to them immediately - Answered after 21 days that they are not willing to give back the money. Completely unreliable. Scam!!!
By Isla G.
Garbage. A total scam and you won't get your money back. These people should be sued.
By Kigen William E.
I do not recommend this service. I purchased a subscription by mistake and requested cancellation and a full refund. The service was not used. Despite this, the company repeatedly refused to issue a full refund, delayed the process, and failed to respect legally required refund deadlines. Their responses relied on internal policies instead of applicable consumer rights, were evasive, and ultimately stopped altogether. Based on documented communications, I consider this behavior dishonest and conducted in bad faith. I strongly advise others not to engage further, to keep all communication documented, and to avoid doing business with this company.
By infowhere I.
Scammy and shady service. 0 response from customer service.
By Yana K.
pay by mistake, and asked refund within 5min. but they rejected refund. worst company ever. only way I can get my money back is ask bank for cancel card pay.
By 박성운
I think I've waited long enough, and I haven't even received a reply email. I'm very disappointed.
By feng L.
These show as they are official with ai models want my instant refund
By Shoaib A.
There was no Zero. This company is a scam. I got scammed.
By Pavan G.