Excellent eyeglasses
Great customer service. My eyeglasses arrived today when I opened my package seen my eyeglasses and tried them on. I looked in the mirror I was so happy. They look fabulous on me.
By Heather W.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
51 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Charmoo delivers premium prescription and reading glasses with timeless style, crafted for comfort, quality, and everyday confidence.
Charmoo (charmoo.com) has 51 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 43 reviews with 5 stars · Clear filters
Great customer service. My eyeglasses arrived today when I opened my package seen my eyeglasses and tried them on. I looked in the mirror I was so happy. They look fabulous on me.
By Heather W.
very good customer service and quick communication.
By Anne M.
Customer service! The agent who helped me tonight, was on it! I definitely put their skills to the test. This agent was very professional, quite knowledgeable, patient, and needless to say, helpful. What also impressed me was the humility shown. Here's the response I got when I asked their name/reference code for the customer survey: "No need for a reference code — we’re the Charmoo team, and every reply comes with the help and support of the whole team. 💛 We’re just really happy we could assist you!" Thank you, Char 'Ming' Moo
By Sly D.