Its easy for us consumers to deal with
Its easy for us consumers to deal with, hassle free and customer friendly
By Francis Paul V.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
51 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Charmoo delivers premium prescription and reading glasses with timeless style, crafted for comfort, quality, and everyday confidence.
Charmoo (charmoo.com) has 51 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 43 reviews with 5 stars · Clear filters
Its easy for us consumers to deal with, hassle free and customer friendly
By Francis Paul V.
I just wanted to take a moment to sincerely thank you for your incredibly quick response and the way you handled the issue with my glasses. Your prompt attention and professionalism made all the difference, and I truly appreciate how smoothly everything was resolved.
By Joseph
The Product I received were as advertised and service has been wonderful.
By Daniel M.
The customer service and feedback is priceless
By joshua B.
These are wonderful glasses and easy to order. Customer service was wonderful and replied within 24 hours. I highly recommend this company to anyone needing a pair of these wonderful glasses.
By David R.
These glasses are a game changer. I bought them because I’ve seen a lot of advertisements for these very special glasses and a few that I bought didn’t do anything they promised. The Charmoo does everything it promised. I can see both for reading and distance, and the glasses change color inside and outdoors. Moreover, I needed to speak with customer service and every time they responded immediately with fabulous advice. Thank you so much Charmoo for your wonderful service and the product. I highly recommend this to anyone looking for new glasses at a reasonable price. I almost forgot to mention these glasses are very fashionable. So on a scale of one to 10 these glasses as far as I’m concerned are 100. Steven J Eichberg, Esquire
By customer
I am very happy with my Sinjin glasses purchased through Charmoo. They have great stylish high quality frames not seen on other sites. They were the only ones who could manufacture a > -10.00 lenses with 1.74 high index. I had a small issue when they arrived. I took a few pictures and sent an email to customer service. They replied almost instantly and offered to simply replace with a new pair. The replacements are perfect. The glasses have excellent optics. The shipping times are accurate on the website and a little long since they are from overseas but worth the wait. There is excellent tracking information. I would high recommend Charmoo and plan to purchase from them in the future.
By John T.
They have made it real easy to order glasses. A great section of frames to choose. Thank u Charmoo for making me look so beautiful!!!!
By Sylvia