Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
156 reviews
ChargeblastSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Chargeblast, an official partner of Stripe and Shopify, helps merchant clients reduce chargeback rates to 0% with pre-dispute alerts. Our clients receive alerts as soon as a customer opens a chargeback case and are able to refund the customer before the chargeback is officially recorded by the client's payment processor. We differentiate ourselves from other chargeback alert providers through tech enablement and white-glove client services, which saves our clients hours of time a week and provides them ease of mind. We also provide representment services, automated chargeback refund services, and an ecosystem of partners that can help you optimize your business to drive faster revenue growth and larger margins.
Chargeblast (chargeblast.com) has 156 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 133 reviews with 5 stars · Clear filters
I am new but so far their service has been excellent. Really streamlined and the alerts seems to work better than with my other providers
By Mehdi J.
Response from Chargeblast· Jul 23, 2026
Good to hear the alerts have been working well for you, Mehdi. That's exactly what we built it for.
Great company. They do exactly what they claim to do. We had some hiccups along the way but they made up for them with good quality service. Definitely recommend.
By Ben H.
Response from Chargeblast· Jul 9, 2026
Thanks for giving us the chance to work through this with you, Ben. Glad our team was able to help — don't hesitate to reach out if anything else comes up
The team has been only helpful and responded quickly for any issue. They are very organised and got everything enrolled quickly!
By Tiaan Le R.
It's going great with them! Thank you!
By Customer S.
Great customer service from David
By Mastaninjajulian
ChargeBlast is THE BEST (literally life saving). I run an upper 6 figure high-ticket ecom brand, so 1 chargeback does ALOT of damage. Basically we were placed in NDRP by visa + payouts on holds due to a couple of back to back high chargeback months. At this point, I lost hope and was looking with working with another payment processor (even though I loved the one we had due to convenience and low rates). I stumbled across ChargeBlast (by then I didn’t even know it was possible to prevent chargebacks before they even happen.) So I was like sure, let me give them a try and see. Fast forward, our chargeback rate is down to 0% for the first month working with them. I cannot recommend them enough if your store is facing chargebacks/risk of losing your payment processor. Great support as well that will help you with setting up everything. THANK YOU CHARGEBLAST :)
By customer
Response from Chargeblast· May 25, 2026
Really appreciate you sharing this—glad Chargeblast was able to help turn things around for you during such a stressful situation. Amazing to hear your chargeback rate dropped to 0% so quickly. Thanks for the trust and support, and we’re happy the team could help make setup smooth along the way!
THANK YOU FOR THIS GREAT TOOL! Not even 5 days in use and Chargeblast already saved me from 4 disputes. Also a great support, super responsive and really friendly.
By Marc L.
Response from Chargeblast· May 25, 2026
Love hearing this—4 disputes prevented in less than 5 days is amazing. Glad the team’s been responsive and helpful too. Thanks so much for the support!
We’ve had a very positive experience with Chargeblast so far. Noura reached out very quickly after our initial enquiry and made the onboarding process feel clear, organised and easy to follow. The team moved fast to get everything set up, explained the next steps properly, and helped clarify our questions along the way. What stood out most was the responsiveness and the practical support during setup. For an ecommerce business dealing with payment disputes and pre-dispute alerts, speed and clarity matter a lot, and Chargeblast has been strong on both. We are still early in using the platform, but the system looks well structured and the onboarding experience has given us confidence so far. Overall, very happy with the service and support received.
By Kiko S.
Response from Chargeblast· May 25, 2026
Really appreciate you sharing this—glad Noura and the team were able to make onboarding smooth, clear, and fast for you. Great to hear the support and responsiveness stood out as well. Thanks for the trust, and we’re excited to keep supporting you as you continue using Chargeblast!
