Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
156 reviews
ChargeblastSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Chargeblast, an official partner of Stripe and Shopify, helps merchant clients reduce chargeback rates to 0% with pre-dispute alerts. Our clients receive alerts as soon as a customer opens a chargeback case and are able to refund the customer before the chargeback is officially recorded by the client's payment processor. We differentiate ourselves from other chargeback alert providers through tech enablement and white-glove client services, which saves our clients hours of time a week and provides them ease of mind. We also provide representment services, automated chargeback refund services, and an ecosystem of partners that can help you optimize your business to drive faster revenue growth and larger margins.
Chargeblast (chargeblast.com) has 156 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 133 reviews with 5 stars · Clear filters
Great customer support, easy integrations, auto refund/alerts work perfectly. Recommended!
By Tarlan G.
Response from Chargeblast· Apr 14, 2026
Thank you for your feedback! We’re glad you’re happy with the integrations, automation, and support. We appreciate your recommendation!
Chargeblast is great. Their team is always super responsive and does a great job to assuage my chargeback concerns. I would highly recommend them to any business owner, no matter how small or large, who is looking to prevent disputes and chargebacks in their business.
By Michael
Response from Chargeblast· Apr 14, 2026
We really appreciate your feedback. It’s great to know our team’s responsiveness and support have helped ease your chargeback concerns. Thank you for recommending Chargeblast to businesses of all sizes!
amazing service
By Martin
Response from Chargeblast· Apr 14, 2026
Thank you for your kind feedback! We’re glad to hear you’re happy with our service and truly appreciate your support.
Chargeblast truly sets the bar high in the industry. Their 24/7 live support is no cap—I've received responses even at 2 a.m., every single time. Their chargeback solutions are seamlessly integrated with many processors, making them an invaluable partner for my business. I’m especially grateful for all the help from Lesley, whose support has been outstanding and amazing. Highly recommend Chargeblast for their reliability and professionalism!
By Roman Z.
Response from Chargeblast· Apr 21, 2026
Thank you for the amazing feedback! We’re thrilled to hear Chargeblast has been a game-changer for your business and that our 24/7 support has been there when you needed it. We’ll also make sure Lesley sees your kind words—she’ll really appreciate it!
The most responsive and professional team I have ever worked with. Highly recommend!
By Shuo J.
Response from Chargeblast· Apr 21, 2026
Thank you so much for the kind words! We really appreciate your recommendation and are glad you had a great experience with our team. We're always here if you need anything!
Happy with the service. Before started using them i had constant issues with chargebacks. I was canceling any order that may be suspicious because i feared it may lead to chargeback and get me above the 1% rate. After started using chargeblast my rate decreased to almost 0 (They don't catch Amex so it's not 100%). But i don't cancel suspicious orders anymore and overall make more money than loose.
By Desislav K.
Response from Chargeblast· Apr 21, 2026
Thanks for sharing your experience! We’re really glad to hear Chargeblast has helped reduce your chargeback rate and given you more confidence in accepting orders. That’s exactly what we aim for. We appreciate your trust and support!
Reached out to support for help, got connected with Sheena and she was superb and efficient. A perfect role model! If only every support person was just like her. Took us more than an hour to resolve but she was just there working silently and patiently. She needs a well deserved raise for going beyond to help me out. Overall, Chargeblast customer support never lets you down!
By HM J.
Response from Chargeblast· Apr 21, 2026
Thank you for the wonderful feedback! We’re so glad Sheena was able to support you patiently and get everything resolved. We’ll definitely share this with her—she’ll really appreciate it. We’re always here whenever you need us!
Qi was so helpful with setting everything up, Thank you for helping out with fixing the issues!
By AkMutualFarzan
Response from Chargeblast· Apr 21, 2026
Thank you for the kind words! We’re glad Qi was able to help you get everything set up and fix the issues. We really appreciate your feedback and are always here if you need anything!
