Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
193 reviews
chaiz.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Chaiz is the first online comparison site for Extended Car Warranties. We aggregate the offerings of the best warranty providers in the industry and provide transparency in pricing and coverage. Research and compare the best plan for your needs and purchase 100% online. Once your auto manufacturer's warranty has run out, you are responsible to cover all costs of a mechanical breakdown. An extended warranty can protect you from a potential repair bill of thousands of dollars. Compare online and save up to 40% versus buying from a dealership.
chaiz.com (chaiz.com) has 193 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 183 reviews with 5 stars · Clear filters
I like it the product
By Humberto
Response from chaiz.com· Nov 18, 2025
Short and sweet—thank you! We’re glad you’re happy with your coverage. If you ever want to review benefits or adjust your plan as your mileage changes, reach out. We’re here for you. Team Chaiz
great customer service , explained in terms you understand . no pressure.
By Craig S.
Response from chaiz.com· Nov 18, 2025
Thank you for the kind words! We’re glad the team kept it clear, simple, and pressure-free. If you ever want to review your coverage or make updates as your mileage changes, we’re here to help. Team Chaiz
Getting coverage for my vehicle was extremely easy with Chaiz. I was able to compare contracts prior to purchasing which is not usually the case with other places. Very impressed so far.
By Angela
Response from chaiz.com· Nov 18, 2025
Thanks for the kind words! We’re glad getting coverage was effortless and that you could compare contracts up front—that transparency is precisely the point. If you ever want to review or tune your plan as your needs change, we’ve got you. Team Chaiz
Jerry was very helpful thanks, Jerry
By Rena L.
Response from chaiz.com· Nov 7, 2025
Thank you for the shout-out! We’re glad to hear Jerry was so helpful. We’ll be sure he sees your note. If you need anything else with your coverage, we’re here for you. Team Chaiz
Jerry was very helpful in explaining the product and process. Thank you!
By Ty O.
Response from chaiz.com· Nov 7, 2025
Thank you for the kind words! We’re glad Jerry made the product and process easy to understand. We’ll pass your thanks along to him, and if any questions come up, we’re here to help at every step. Team Chaiz
Very easy to get the coverage I needed for my used vehicle. Very transparent platform that shows all the coverage and limits that come along with the warranty contracts.
By Louis D.
Response from chaiz.com· Nov 7, 2025
Thank you for the great review! We’re thrilled it was easy to get the coverage you needed and that our platform’s transparent breakdown of coverage and limits helped you choose with confidence. If you ever want to review or adjust your plan as your mileage changes, we’re here to help. Team Chaiz
NAAC was recommended by the GMC service center. I had obtained the NAAC phone number from the service center. They verified Chaiz was an authorized third party dealer for NAAC. I completed the online application and verified what I put in the application with Jerry Lorient. Jerry was very thorough in explaining areas where I had questions. He also validated that the form was completed correctly. I was pleased with the product and the service I already received.
By Evy B.
Response from chaiz.com· Nov 7, 2025
Thank you for sharing your experience with the Chaiz and your NAAC application! We’re glad your GMC service center’s recommendation helped, and we appreciate you confirming with NAAC that Chaiz is an authorized third-party dealer—transparency matters to us. It’s great to hear that Jerry provided thorough guidance and helped you validate the application details. We’re thrilled you’re pleased with the product and the service so far, and we’re here whenever you have questions about your coverage. Team Chaiz
I had a great experience with Chaiz.com. Jerry Lorient was very professional and helpful and answered all of my questions. The process of purchasing the extended warranty was smooth. I especially like the ability to get instant quotes and compare various companies on the website.
By Felicia D.
Response from chaiz.com· Nov 7, 2025
Thank you for the excellent review! We’re thrilled to hear that Jerry delivered professional, helpful service and that your purchase process was smooth. Our instant quotes and side-by-side comparisons are built to make choosing the right coverage simple, so it’s great to know they helped. We’ll be sure to pass your kudos to Jerry. If you ever need anything, we’re here for you throughout your ownership. Team Chaiz
