Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
19 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Chaco is a brand of footwear best known for its product line of adjustable Z-strap sandals for outdoor and water use, often referred to as "Chacos".
Chaco (chacos.com) has 19 customer reviews on The Fair Hearing, with an average rating of 1.2 out of 5.
Showing 17 reviews with 1 star · Clear filters
Unbelievable. They advertise high and low about their lifetime warranty but my Chacos failed (straps broke off inside sole) after two seasons and Chaco wouldn't honor. Holy bait-and-switch! Besides, what's their cost on a pair of sandals? Can't believe they're willing to kick loyal customers to the curb like that! Will definitely NOT be adding to my extensive Chaco collection. Buyer beware!!
By ellisod
