Trusted company !
I am finally seeing a decrease in my debt and my credit score improved dramatically. Thank you so much, best place to go to!
By JASMINE
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
806 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Consumer Education Services, Inc. (CESI) is a non-profit organization committed to empowering and inspiring consumers nationwide to become debt free. Turn to a trusted, non-profit provider of financial solutions to help you get and stay out of debt. Our compassionate, certified counselors can help you lower interest rates, consolidate your bills, and pay off your debt faster. We've been helping people just like you since 1998. Call CESI for a free consultation today.
Consumer Education Services, Inc. (cesisolutions.org) has 806 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 59 reviews with 4 stars · Clear filters
I am finally seeing a decrease in my debt and my credit score improved dramatically. Thank you so much, best place to go to!
By JASMINE
This program was very easy to apply for. Customer service was great! The only frustration I felt was In the beginning. Not understanding the process of waiting for creditors approval, and the confusion that transpired. It may be good to advise new clients about the importance of keeping a close eye on the process, and the possibility of owing more money in the beginning so their accounts do not become delinquent.
By SUSAN
Response from Consumer Education Services, Inc.· Apr 26, 2017
We appreciate your helpful feedback, Susan! We've developed some helpful resources to guide our new clients through the first few months on a DMP for just this reason. Keep up the good work!
CESI has helped me get my debt under control and is helping me get back on track financially. I have 4 accounts that they're servicing for me but one of them is still not on the plan, which is why I give only 4 stars. I've been on this plan for 3 months and haven't heard anything related to why this account is still in the pending stages. Other than that, things are good.
By CRAIG
Response from Consumer Education Services, Inc.· Apr 18, 2017
That's very helpful feedback Craig - thank you for letting us know. Your comments will be passed on to a supervisor and a representative will reach out to you regarding the status of your accounts.
So far so good
By customer
They have been very helpful since day 1. The emails they send include valuable information. They always keep you informed about the status of your program.
By STEPHANIE
People are very professional and helpful
By ALICIA
Very informative and easy to work with
By JULIAN
Glad they were there when I needed some help.
By SHARI