Charged unnecessarily
I cancelled a few trials ages ago, and now I have had nearly £60 taken out of my account when I didn't purchase anything. I need a refund asap please help
By Alex M.
Response from Centrobill· Jun 17, 2019
Dear Alex, You have signed up for 4 trials in April, and you canceled only two of them within the free trial period. You canceled the other two, as per our data only on the 14th of June. Also, during the cancelation, you even specified that a price discount would make you stay. Please use our self-service website centrohelp.com to apply for refunds. If the terms of service were not violated, you are eligible for full refunds if the service was not accessed. Regards, Centrobill Team



