Seamless, prompt, and efficient!
As a newbie to market research, I feel my experience with Centiment was very accommodating. Kurt was friendly, patient, and prompt. I strongly recommend Centiment to anyone who is considering it!
By Delah J.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
175 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Centiment is an online survey platform that connects market researchers with survey respondents. The company has built advanced software for profiling and managing respondents, enabling researchers to quickly target nearly any consumer or B2B audience.
Centiment (centiment.co) has 175 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
Showing 173 reviews with 5 stars · Clear filters
As a newbie to market research, I feel my experience with Centiment was very accommodating. Kurt was friendly, patient, and prompt. I strongly recommend Centiment to anyone who is considering it!
By Delah J.
Kurt and Derek were very responsive and helpful in getting my survey set up and working through some issues that came up from SurveyMonkey. Great experience and fair pricing.
By Jenna H.
Very helpful staff! Great experience. Definitely recommend!
By Hannah T.
I had an excellent experience working with Kurt while completing the data collection process of my dissertation. The price was extremely fair and competitive and Kurt was very fast, reliable, knowledgeable, genuine, and trustworthy. I would recommend Centiment to all of my colleagues and professors as a viable option and alternative to the industry leaders.
By Veronica H.
This was by far the best market research firm I have worked with as an academic who performs theoretical studies using industry professionals. My contact, Derek, was exceptionally professional and on top of everything. They have their panels and technology figured out, and are clear and nearly seamless. This was much better than Qualtrics and all the others. They delivered my target respondents and did so in less time than I could have imagined. Kudos on excellent work. I will be back!
By Paul Benjamin L.
Centiment is a fantastic partner for defining, managing, and running market surveys. They are very responsive, communicative, and are always on time and on budget. Sourcing a qualified panel for market surveys is often difficult, and a main reason so few companies leverage market surveys in the first place. Centiment makes it easy to learn key insights from your target market, and has experience with multiple platforms and survey and analysis strategies to ensure you're successful. We've worked with Centiment a few times now already and look forward to working with them again soon.
By Brian D.
Wonderful experience especially for a new timer. Would highly recommend to anyone looking for a thorough and highly professional survey. Really reasonable in terms of cost.
By Janet H.
Kurt and Centiment were great partners! We used them to administer a market research study and they were responsive at all times of day, very knowledgeable and had reasonable pricing. We'll definitely work with them again!
By Sam