CentificReviews of centific.com

not get paid for work done for 1.5 months (August 28 -October 15)

I’m an active contributor at OneForma. I landed my very first humble project there in early April 2024, and since then I’ve continuously been invited to more and more projects. Up to now, I’ve been an active contributor for 1 year and 10 months. Although most of my experience with OneForma has been pleasant, there are several aspects and practices that I strongly dislike about working with them. First of all, crowdsourcing platforms like OneForma should adopt more payment methods. As of today, Payoneer is the only way contributors can receive their monthly payouts. I know that a very limited group of contributors are offered Trolley (Payment Rails), but only if they’re located in places where Payoneer doesn’t operate. Come on, you cannot expect everyone to have an active Payoneer account. Payoneer accounts run into issues all the time. Mine was once placed under review for days, and I was extremely frustrated at the thought that I might not be able to receive payments from OneForma if Payoneer decided to suspend my account. If OneForma wants to reduce its accounting workload, then at least partner with a more flexible provider like Deel or Airtime. Those platforms allow multiple withdrawal methods so contractors can choose what works for them, while Payoneer only allows bank withdrawals and bans accounts out of nowhere. Second, OneForma’s customer support is zero, absolutely zero. I have never seen a platform with worse customer support than OneForma. Maybe it’s time to spend less on PR and marketing and dedicate more budget to actual support. Your contributors are the ones making you money, building your whole empire, yet you completely ignore their requests, tickets, and concerns. It’s nearly impossible to get hold of someone inside the company for issues like payment methods or technical problems. I once emailed their dedicated support address to ask for an alternative payment method and was completely ghosted. And despite claiming to be a pioneer in AI training, their AI chatbot is dumb as hell, no cap. Trying to get in touch with OneForma is a nightmare. Third, they use location-based pay rates that offer only $3–$5/hour to contributors in developing countries, even when the project is for giant corporations. This practice of paying pennies while expecting contributors to commit 20–40+ hours per week, 4–8 hours per day just to keep up with the workload and deadlines has become extremely common at OneForma. On top of that, contributors are expected to attend unpaid trainings and project meetings, spend endless unpaid hours reading and memorizing hundreds of pages of guidelines, constant updates, and new documents, stay available to monitor messages and announcements in project channels and emails, and jump on tasks immediately as soon as they appear. Come on, guys. Know your worth and decline those disgusting, disrespectful rates and practices immediately. Do not start a race to the bottom.

This company does not pay you. The title said it. I applied job as data Annotator under Polly Centific via OneForma project freelance work. I started my from since Sept until this month, supposedly they have to pay based on how many hour I work. Tried to reach their employee for 3 time, they haven't respond for my salary inquiry via email. I have read their Payment rule, seem they didn't adhere. Possibly this company has integrity issue with payment, could be consider as scam. Please avoid this company, stop wasting your effort and time.

I worked on the Polly Project under Centific — easily one of the most frustrating experiences I’ve ever had. Even taking a sip of water counts as “inactive time,” and if it goes over 10%, you get warning emails. Then, without any proof or clear reason, they removed me from the project and refused to pay a full month of work. I followed every rule, worked seriously, and they just erased it all. Don’t waste your time — this project is a trap.

I worked on a project through a translation agency for Centific on the OneForma platform. Some of my work was rejected by a reviewer, which I disproved and a NEUTRAL arbiter decided in my favor. I got paid for my work. Then on a second project, I got a message from my PM that my work was low-quality, without any proof, without any explanation and without the possibility of a neutral arbiter this time. I got paid for half of my work. And this is a translator with 11 years of experience and over 4 million translated words speaking. I still get messages from various agencies to work on OneForma. Stay away from them.

They closed my account for no reason. Without proving anything, they blocked me from the site. I worked so hard, but instead of paying me, they made up excuses and did this! I can’t get my money. They don’t reply to my emails or messages. You run a freelance job site full of users, yet you don’t even bother to answer them! How can anyone trust such a site? Stay away from this site at all costs!

Centific owns OneForma and is fully responsible for the disastrous freelancer experience on this platform. Despite having valid POs and submitting payment details well before deadlines, OneForma’s system blocked invoice submissions during the official window — PREVENTING PAYMENT What’s worse, Centific has shown zero accountability or urgency. Support is non-existent, emails bounce, and repeated attempts to escalate have been ignored. Freelancers rely on timely payments to survive, yet Centific treats us like an afterthought. This negligence and lack of transparency are unacceptable. If Centific wants to retain freelancers, they need to fix OneForma’s broken systems immediately and provide real, responsive support — not silence.

We are preparing a lawsuit against this company in the states, if you as employee of freelancer working for this company, please contact "centific" at outlook.cl and we can work together to sue this scammer in various jurisdictions.