Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
765 reviews
Cellmetics BeautySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
💋 Beauty isn’t about looking younger—it’s about embracing where you are now. Thoughtful cosmetics for mature skin.
Cellmetics Beauty (cellmeticsbeauty.com) has 765 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 156 reviews with 4 stars · Clear filters
It came when they said it would! Mathwhiz
By Mathwhiz
Response from Cellmetics Beauty· May 13, 2026
Hi Mathwhiz, Thank you for taking the time to leave a review — we really appreciate it! 😊 Best regards, Cellmetics Team
I really like this mascara! This is the first mascara in over 15 yrs I have been able to wear longer than 3 hours without itchy & watery eyes. My only problem removing it without a lot rubbing. If you have any suggestions I would really appreciate it.
By Serena
Response from Cellmetics Beauty· May 13, 2026
Hi Serena, Thank you for sharing your experience with us. We’re so glad to hear it’s been comfortable for your eyes. 💕 For easier removal, we recommend using a gentle oil-based or waterproof eye makeup remover and letting it sit on the lashes for about 15–20 seconds before gently wiping downward without rubbing. This helps break down the formula more easily while being kinder to your lashes. Best regards, Cellmetics Team
The mascara goes on a little too dry, but seems to do the job. I will continue to use it
By Barbara
Response from Cellmetics Beauty· May 12, 2026
Hi Barbara, Thank you for sharing your feedback with us. We appreciate you giving it a try and hope your experience continues to improve with use. 😊 Best regards, Cellmetics Team
I like the mascara but it is extremely hard to remove. Is it waterproof? I didn't think it was. I have to use a makeup remover wipe and more liquid remover on a cotton pad to get it off. BOTH. Why is that?
By Miriam P.
Response from Cellmetics Beauty· May 11, 2026
Hi Miriam, Thank you for your feedback. Our mascara is water-resistant rather than fully waterproof, which is why it’s designed to stay in place throughout the day without smudging or flaking. For easier removal, it helps to use an oil-based or waterproof eye makeup remover and allow it to sit on the lashes briefly before wiping gently downward. 🙏 Best regards, Cellmetics Team
So Far, I like the product. Concerned about chemicals... Are the ingredients "clean" and safe?
By Ro C.
Response from Cellmetics Beauty· May 11, 2026
Hi Ro, Thank you for your feedback and for giving us a try. We understand your concern about ingredients, and our Volumizing Mascara was formulated to be gentle on mature lashes and sensitive eyes. The lightweight formula includes ingredients like Carnauba Wax to help lift and separate lashes without stiffness, while Glycerin and other hydrating agents help keep lashes soft and comfortable throughout the day. 💕 Best regards, Cellmetics Team
I really appreciate the response and help by the customer service. After a bad experience with the Glam eye shadow, they really worked with me and promptly sent a substitute product of my choice.
By Prescott C.
Response from Cellmetics Beauty· May 11, 2026
Hi there, Thank you for taking the time to share this. We’re so glad our team was able to help and turn the experience around for you. 💕 Best regards, Cellmetics Team
Easy to apply. However, liquid make up remover doesn’t work in getting it off without several cotton swabs (3-4).
By COD
Response from Cellmetics Beauty· May 11, 2026
Hi there, Thank you for your feedback and for sharing your experience with us. For removal, we recommend using a gentle oil-based or waterproof eye makeup remover. Let it sit on your lashes for about 15–20 seconds to help break down the formula, then gently wipe downward without rubbing. This usually makes removal much easier while helping protect your lashes. 🙏 Best regards, Cellmetics Team
The brush is great at separating skimpy eyelashes. There is a little flaking by end of day, scattered around the eye. I’ll wait and see if this helps grow more lashes or at least not losing as many. You do need some eye makeup remover for waterproof mascara.
By Vicki
Response from Cellmetics Beauty· May 11, 2026
Hi Vicki, We appreciate your thoughtful review and are grateful you took the time to share it with us. 🙏 Best regards, Cellmetics Team
