Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
765 reviews
Cellmetics BeautySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
💋 Beauty isn’t about looking younger—it’s about embracing where you are now. Thoughtful cosmetics for mature skin.
Cellmetics Beauty (cellmeticsbeauty.com) has 765 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 156 reviews with 4 stars · Clear filters
I am happy with the product.
By customer
Response from Cellmetics Beauty· Jun 1, 2026
Hello there, Thank you for your feedback, we’re really happy to hear you find the application easy and are pleased with the product! 💕 Best regards, Cellmetics Team
I am a little disappointed in the mascara. It tends to leave little clumps on my lashes. But, before I closed the order I noticed a tube of Radiance Tint tha I ordered and I absolutely love the way it smooths on and covers leaving a creamy, soft texture to my skin.
By Connie
Response from Cellmetics Beauty· Jun 1, 2026
Hello Connie, Thank you for sharing your feedback. We’re sorry to hear the mascara didn’t fully meet your expectations, and appreciate your note about clumping! 💕 We’re really happy to hear you’re loving our tint! Best regards, Cellmetics Team
I've used this mascara only once since receiving it (as I wear makeup only whenever I leave home or have company). I really do like the length, separation, and complete lack of any type of clumping--even after applying three coats (since I like a more "dramatic" look). The reason I did not rate it five stars is because it was quite difficult to remove, even with makeup remover pads. I ended up having to scrub my lashes with a soapy washcloth, which is not a good practice for skin care.
By Kevan B.
Response from Cellmetics Beauty· May 29, 2026
Hello Kevan, Thank you for sharing your experience, we’re glad to hear you enjoyed the length, separation, and clump-free finish 💕 We’re sorry to hear removal felt difficult. Because the formula is water-resistant for long wear, it can sometimes require a gentle oil-based remover to break it down more easily without needing to rub or scrub. We appreciate your feedback and will pass it along to our team. Best regards, Cellmetics Team
The mascara looks nice on my lashes and definitely makes them longer, but I find it does not wash off easily even when I use make up remover.
By Jean S.
Response from Cellmetics Beauty· May 29, 2026
Hello Jean, We’re glad to hear you like the length and look it gives your lashes. We’re sorry to hear removal has been difficult. As the formula is water-resistant, it can sometimes require a gentle oil-based remover to help break it down more effectively without rubbing. We really appreciate your feedback and will share it with our team. 💕 Best regards, Cellmetics Team
I really loved this mascara. My only problem is my problem, for some reason my lashes on my right side won’t curl up, they are pin straight. Could be because that’s my sleep position most nights??? I would definitely buy it again 😊
By Maureen W.
Response from Cellmetics Beauty· May 29, 2026
Hello Maureen, Thank you so much for sharing your experience, we’re really happy to hear you loved the mascara 💕 Best regards, Cellmetics Team
I love the mascara and how my lashes look. The one problem I don't like is removing it. It takes a lot of rubbing and pulling on my lashes which isn't good.
By Cynthia W.
Response from Cellmetics Beauty· May 29, 2026
Hello Cynthia, Thank you for sharing your experience, we’re so glad to hear you love how your lashes look. We’re sorry to hear removal has been difficult. Because the mascara is water-resistant, it may require a gentle oil-based remover to help it come off more easily without rubbing or pulling. We really appreciate your feedback and will pass it on to our team. 💕 Best regards, Cellmetics Team
I love the product, but I still cannot easily remove it. I tried using oil, as I was recommended, but it didn't work.
By Charlotte
Response from Cellmetics Beauty· May 28, 2026
Hi Charlotte, Thank you for your feedback. We’re sorry to hear that removal has still been difficult for you, and we appreciate you giving the oil method a try. For gentler removal, you may want to try our Hydrating Make-Up Remover, available on our website. Many customers enjoy pairing it with the mascara. It can also help to hold a saturated cotton pad on the lashes for about 15–20 seconds before gently wiping downward, then rinse with lukewarm water afterward. If there’s anything we can help with, please feel free to reach out to us at [email protected]. Best regards, Cellmetics Team
Fast shipping. Ordering was easy. Maskscara is good and thick. Don't have to keep reapplying to get good coverage. I just didn't like the small applicator bush it comes with.
By Gayle Y.
Response from Cellmetics Beauty· May 28, 2026
Hi Gayle, Thank you for taking the time to share your experience with us. We appreciate your thoughtful feedback, and we’ll be sure to pass your comments along to our team. 😊 Best regards, Cellmetics Team
