Carlos Marquez is laways very rude
I spoke with Carlos Marquez on a couple of occasions, and unfortunately, my experience was consistently disappointing. I found his communication style to be dismissive, sarcastic, and rude which made the interactions uncomfortable. As a customer, I expect to be treated with professionalism and respect. After multiple calls that left me feeling talked down to, I’ve decided not to move forward. Customer service is just as important as the product, and in this case, it did not meet expectations. Great job Carlos....not!!!
By GSG
Response from Computer Care Pros· Feb 7, 2026
Hi GSG, thanks for taking the time to review Computer Care Professionals. I see you are located in Bulgaria. Unfortunately we don't show any records of your name and currently do not have customers in Bulgaria. Please contact us via www.ccp.care contact form or via phone at +1-480-626-1914 and we will be more that happy to assist you.