It's a scam
It's a scam. Just read the terms of service and get ready to be amazed.
By Steve F.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Poor
120 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Casual Chic Boutique, women's fashion boutique, is your trusted source for the latest in on-trend fashion, shoes, cosmetics, home items, and more from the hottest sustainable brands.
Casual Chic Boutique (casualchicboutique.com) has 120 customer reviews on The Fair Hearing, with an average rating of 2.5 out of 5.
Showing 68 reviews with 1 star · Clear filters
It's a scam. Just read the terms of service and get ready to be amazed.
By Steve F.
Placed order for sneakers over a month ago, sent multiple emails to customer service with no response,. Money was taken, Item never shipped.
By AHX _.
I placed an order two weeks ago and after multiple requests have received no update on its status. I will now have to dispute through my credit card company since this doesn't appear to be a legitimate business.
By Tricia
Have not received my order and there is no customer service
By Nichole
I have been contacting this store about my order, but they have not been responsive. I can't get a update on my order.
By Tracey B.
I ordered 10 days ago, no delivery status, no one is answering emails and the customer service chat. Requested the refund. Still no answer! Will have to call my laywer next week
By Anastasiia
Ordered a diaper bag on March 30th, have not received as of May 9th although I’ve contacted them multiple times and now filed a complaint through Shop Pay.
By Allison A.
Item never shipped. I haven’t received any updates.
By Still W.