Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
49 reviews
Casta Diva HomeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CASTA DIVA – Elevating Smart Bathroom Living.CASTA DIVA is a trusted smart toilet brand dedicated to bringing comfort and innovation into everyday life. Our products combine modern design with advanced features like bidet wash, automatic flushing, heated seats, warm air drying, deodorization, and intuitive controls.Trusted by over a million American households, CASTA DIVA stands for reliability, performance, and refined living. Whether upgrading your bathroom or improving accessibility, we make every detail smarter and more comfortable.Smart Living Starts Here.
Casta Diva Home (castadivahome.com) has 49 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 41 reviews with 5 stars · Clear filters
Casta Diva makes the best toilet I've used in years! The models with pressure assisted flush are great -- especially if you live in a state like California that has low flow regulations. The Casta Diva toilets have a powerful flush that is actually much quieter than any of my old gravity toilets. The other features of the bidet are a true luxury. And their customer service is excellent.
By Adam
I wasn't sure if I really needed a smart toilet, but after using this one, I don't think I could go back. The toilet has a clean, modern design that instantly upgraded the look of my bathroom. It feels sturdy, comfortable, and very well made. I also appreciate how easy it is to keep clean thanks to the smooth surface and thoughtful design. Everything has been working perfectly since installation, and the overall experience has exceeded my expectations. If you're looking for a smart toilet that combines convenience, comfort, and a premium feel, this one is definitely worth considering.
By Li S.
Purchase was delivered right away as it was needed asap.
By Linda W.
Casta diva team very helpful in assisting me to find the issue and we’re always there to answer my tons of questions Toilet is now running perfect
By Jacques T.
It’s worth the experience. A great service company. You will never go back to a traditional toilet. Remote control will change your toilet functions. Try it
By John B.
answers to our questions
By Lee D.
Five star service, my husband accidentally break the toilet tank cover because it slipped through his hand when taking out. They get back to me same day to replace it. Appreciate the great service! Will continue to buy from them.
By Qiao S.
I had a very unusual situation with a Casta Diva smart toilet that I bought second-hand, not directly from the company. The ceramic bowl was damaged, and I honestly did not expect much help because it was not a warranty case. However, Casta Diva customer service was very understanding and responsive. They took the time to check with their warehouse, found a compatible replacement ceramic bowl from returned/open-box inventory, and offered it to me at a reasonable price, including shipping. The bowl arrived safely, and I really appreciate that they helped me find a practical solution instead of simply telling me to buy a whole new toilet. Special thanks to Emily and Demi for their patience, communication, and support. Great customer service and a company that actually tried to help.
By Home B.
