excellent service!
excellent service!
By Jan G.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
169 reviews
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Search for new cars and used cars at CarsDirect.com. Research cars and trucks by make and model, sell your used car, and get help with auto financing.
CarsDirect.com (carsdirect.com) has 169 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
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excellent service!
By Jan G.
good reviews & research. well done.
By Kevin
I really enjoy the deals CarsDirect posts. Found the best lease on my Prius from the site!
By Tam
My wife and I were having trouble deciding which car was the right one for us. CarsDirect was so helpful--their comparison tool made it really easy to decipher the differences between trims and option packages. We were torn between the Acura TLX and a Honda Accord--similar cars. After putting everything into the tool, it was easy to see that the TLX offered little extra value for the additional $5K. This plus the Accord had special financing-that sealed our choice.
By Mark M.
It's great to be able to walk into a used car dealer with a printout and say I'm here to see this exact car... Way less dealing with sales staff, way better experience.
By Brett T.
Anyone in the market for buying a new car should visit Carsdirect. I just leased a new a new Chevy Cruze thanks to the detailed lease info I found on Carsdirect. These guys are great; I highly recommend this website.
By William K.
I have some credit issues and had been turned down for a car loan by 2 different dealers. I found carsdirect on google and they were able to connect me with a dealer who specializes in helping people like me. I was able to get a loan and get a really nice 2013 nissan altima. I am really impressed by carsdirect.
By Jerry K.
After checking a handful of online car dealers, I finally found Carsdirect, which really is the best out there. At one point I got confused (which ended up my fault) but I called their 1800 number and a really nice gentleman helped me out. I got my car for $800 less than what they told me on a different site.
By Dick