Your staff and carpet laying people did …
Your staff and carpet laying people did an exceptional job.
By RICHARD P.
Response from Carpet One Floor & Home - Iowa· May 5, 2017
Thanks, Richard - very, very happy to hear that!
Tuesday, November 10, 2026 · Customer reviews of US businesses

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209 reviews
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Carpet One Floor & Home is your home design headquarters, with a huge selection of flooring, window coverings, and more! Visit any of our 4 family-owned locations in Urbandale, Ames, Carroll, and Spirit Lake. We have been serving Iowa homeowners since 1954, and our certified flooring design pros can help you from inspiration to installation. We partner with the best installation crews in the area to ensure your job is done right, and on time. We carry all the latest flooring styles and can help you with carpet, hardwood, luxury vinyl tile, luxury vinyl plank, ceramic tile, area rugs, and remnants. We also carry beautiful window coverings from Hunter Douglas, Graber and other top brands. Our huge Carroll flagship store also features a complete Kitchen & Bath Center with cabinets, countertops, sinks, tubs, showers, vanities, lighted mirrors and more! Our Carroll store's Serta Mattress Center offers iComfort, iComfort Hybrid, Perfect Sleeper mattresses, as well as adjustable bed frames, Malouf pillows, sheets, mattress covers and more. Our Carroll store also carries Organized Living Storage Systems for closets, pantries, and garages. You'll also find a variety of beautiful, energy-efficient electric fireplaces from Napoleon and Amantii. Contact us today for a free, no-obligation quote!
Carpet One Floor & Home - Iowa (carpetoneiowa.com) has 209 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
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Your staff and carpet laying people did an exceptional job.
By RICHARD P.
Response from Carpet One Floor & Home - Iowa· May 5, 2017
Thanks, Richard - very, very happy to hear that!
Sarah Saunders was so wonderful to work with! She helped us decide what carpet would best fit our needs and the carpet looks and feels amazing! The whole process was complete in a little over a week.
By Laurie A.
Response from Carpet One Floor & Home - Iowa· May 5, 2017
Thanks so much Laurie - very happy to hear that! I'll pass your kind words on to Sarah too.
Love the carpet and their service and followup
By JULIE & CHRIS B.
Response from Carpet One Floor & Home - Iowa· May 5, 2017
Thanks Julie & Chris - awesome to hear that!
Very happy with my choice of tile.....installer did a great job, very pleased with his work and my new floors look wonderful! Just a little disappointed that my sales person from the store did not call me or stop by the house to check on the finished project.
By BILL & RITA M.
Response from Carpet One Floor & Home - Iowa· May 5, 2017
Thanks, Bill & Rita - glad to hear you are happy with it and appreciate the honest feedback! I apologize for the lack of follow-up and I hear your salesperson has since been in contact. Please let us know if any other questions or concerns pop up.
Great service, products and professional employees
By SUSAN D.
Response from Carpet One Floor & Home - Iowa· May 5, 2017
Thanks Susan - very happy to hear that!
Alex was a very helpful and explained some of the carpet differences very well. The process was easy except for moving everything in our upstairs to be ready. The installers were polite, friendly, worked well and efficiently together. We are loving the new carpet and now wish we had done this sooner.
By Trish
Response from Carpet One Floor & Home - Iowa· Apr 14, 2017
Thanks, Trish - very happy to hear that! Will pass your kind words on to Alex and the install guys.
They did a great job of replacing a section of scratched floor in the middle of our kitchen. I am amazed that you can't tell where they replaced planks.
By Cheryl G.
Response from Carpet One Floor & Home - Iowa· Mar 13, 2017
Thanks Cheryl -very happy to hear that!
From the first time my wife and I entered the store we received great service and it continued from the start until the project was finished. I would recommend Capet One to anyone wanting great service.
By JIM AND PAT C.
Response from Carpet One Floor & Home - Iowa· Mar 13, 2017
Thanks, Jim & Pat - very happy to hear that!!