Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
209 reviews
Carpet One Floor & Home - IowaSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Carpet One Floor & Home is your home design headquarters, with a huge selection of flooring, window coverings, and more! Visit any of our 4 family-owned locations in Urbandale, Ames, Carroll, and Spirit Lake. We have been serving Iowa homeowners since 1954, and our certified flooring design pros can help you from inspiration to installation. We partner with the best installation crews in the area to ensure your job is done right, and on time. We carry all the latest flooring styles and can help you with carpet, hardwood, luxury vinyl tile, luxury vinyl plank, ceramic tile, area rugs, and remnants. We also carry beautiful window coverings from Hunter Douglas, Graber and other top brands. Our huge Carroll flagship store also features a complete Kitchen & Bath Center with cabinets, countertops, sinks, tubs, showers, vanities, lighted mirrors and more! Our Carroll store's Serta Mattress Center offers iComfort, iComfort Hybrid, Perfect Sleeper mattresses, as well as adjustable bed frames, Malouf pillows, sheets, mattress covers and more. Our Carroll store also carries Organized Living Storage Systems for closets, pantries, and garages. You'll also find a variety of beautiful, energy-efficient electric fireplaces from Napoleon and Amantii. Contact us today for a free, no-obligation quote!
Carpet One Floor & Home - Iowa (carpetoneiowa.com) has 209 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 169 reviews with 5 stars · Clear filters
Sarah was an excellent sales person who helped us all the way through completion. Matt was a great and friendly installer! We will be using both again in our new home!!
By Sydney and Bill A.
Response from Carpet One Floor & Home - Iowa· Jun 7, 2017
Thank you Sydney & Bill - awesome to hear that! I'll share your kind words with both Sarah & Matt.
Easy to deal with and purchased products were ideal for what we wanted. The installers were knowledgeable and friendly and open to comments. The salesman was accommodating and easy to work with.
By John S.
Response from Carpet One Floor & Home - Iowa· Jun 7, 2017
Thank you John - very happy to hear that!!
The service was top notch. The staff were timely and prompt. We love our new flooring!
By DUSTIN & JAMIE H.
Response from Carpet One Floor & Home - Iowa· May 30, 2017
Thanks Jamie & Dustin - so glad you like it!!
Very helpful and professional!!!
By Kboyens
Response from Carpet One Floor & Home - Iowa· May 30, 2017
Thank you Kboyens - glad everything went well!
Satisfied with all aspects!
By DENNY AND MELINDA M.
Response from Carpet One Floor & Home - Iowa· May 30, 2017
Thanks Denny & Melinda - very happy to hear that!
Kent was very helpful through the process. We are very happy with the installation and level of personal service.
By TROY and CHRISTINE S.
Response from Carpet One Floor & Home - Iowa· May 30, 2017
Thank you Troy & Christine, glad to hear everything went well!
We are very pleased with our new carpet and flooring. Dave did an excellent job from start to finish. I will recommend him to others. Sarah was very helpful in guiding us in our selection of both our vinyl planking and our carpet. She also checked in with us during and after the whole process to make sure everything was going okay. We are very satisfied customers!
By RHONDA & NEIL B.
Response from Carpet One Floor & Home - Iowa· May 18, 2017
Thanks, Rhonda & Neil - very happy to hear that!!
Carpet One was very good. The customer service was great. We would recommend to others and plan to shop there in the future.
By CHRISTY M.
Response from Carpet One Floor & Home - Iowa· May 18, 2017
Thanks, Christy - very glad to hear that!!
