Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
63 reviews
Carly AustraliaSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We know that saving up for a deposit takes too long and signing up to a loan or a lease is a hassle and stops you from changing your car when you want to.With Carly, you can find the car that suits your lifestyle and when things change, you can change the car to suit your lifestyle. Own the moment, not the car.Carly was born out of the knowledge gained through eight years of operating DriveMyCar, the car rental arm of our parent company Carly Holdings Limited (ASX:CL8). Specialising in long-term car rentals, we saw that more and more people were looking for a solution that had most of the advantages of car ownership without the commitment or hassle. Fast forward to today… and Carly has arrived!Carly connects the automotive manufacturers and dealers industry directly to car subscribers. We already work with many of Australia’s leading brands to provide a great range of cars.
Carly Australia (carly.co) has 63 customer reviews on The Fair Hearing, with an average rating of 1.1 out of 5.
Showing 61 reviews with 1 star · Clear filters
It is a fraud . They sign you up and take your money a year later even when u have deleted the app . Do not use
By David Mc N.
Response from Carly Australia· Aug 13, 2026
Hi David, Thank you for your feedback. We believe this review may have been intended for another business with a similar name. We’re Carly Australia, a car subscription service, and the experience described doesn’t appear to relate to our business. Could you please kindly move or remove your review?
i have been charged 95£ to renew the membership didnt get any email, tried to email them for the and they say its our policy that we dont give the refund once has been renewed,
By Manvir S.
Response from Carly Australia· Aug 13, 2026
Hi Manvir, Thank you for your feedback. We believe this review may have been intended for another business with a similar name. We’re Carly Australia, a car subscription service, and the experience described doesn’t appear to relate to our business. Could you please kindly move or remove your review?
I bought this item for a friend not knowing it was an auto renew subscription just thought I was purchasing the product , I contacted them Immediately and they refused to refund. Will be contacting my credit card company.
By Michael L.
Response from Carly Australia· Aug 13, 2026
Hi Michael, Thank you for your feedback. We believe this review may have been intended for another business with a similar name. We’re Carly Australia, a car subscription service, and the experience described doesn’t appear to relate to our business. Could you please kindly move or remove your review?
Very bad. Impossible to cancel hidden subscriptions. Avoid at all costs
By Gary R.
Response from Carly Australia· Aug 13, 2026
Hi Gary, Thank you for your feedback. We believe this review may have been intended for another business with a similar name. We’re Carly Australia, a car subscription service, and the experience described doesn’t appear to relate to our business. Could you please kindly move or remove your review?
An awful company, sold my car earlier this year but Carly won’t stop charging. Customer service non existent and am now issuing a summons to recover the costs
By Duncan M.
Response from Carly Australia· Aug 13, 2026
Hi Duncan, Thank you for your feedback. We believe this review may have been intended for another business with a similar name. We’re Carly Australia, a car subscription service, and the experience described doesn’t appear to relate to our business. Could you please kindly move or remove your review?
Avoid Carly at all costs!! They lure you in with a “Premium Package” and a so called free scanner, but it’s a trap and you’re locked into a hidden annual subscription that renews at full price (the fact that it’s a subscription and the renewal price is never disclosed anywhere). Even support won’t tell you what you’ll actually pay after year one. The “free scanner” trick also means you lose your right to return it (deliberately dodging UK cooling off period consumer rights). Classic bait and switch. Don’t fall for it! They shouldn’t be doing business in the UK. There are more transparent and honest alternatives like Carista.
By Fernando
Response from Carly Australia· Aug 13, 2026
Hi Fernando, Thank you for your feedback. We believe this review may have been intended for another business with a similar name. We’re Carly Australia, a car subscription service, and the experience described doesn’t appear to relate to our business. Could you please kindly move or remove your review?
Bought this, ran the diagnostic multiple times but can't find a result such as a list of faults anywhere in the app. Regret this purchase!
By Albrecht Q.
Response from Carly Australia· Aug 13, 2026
Hi Albrecht, Thank you for your feedback. We believe this review may have been intended for another business with a similar name. We’re Carly Australia, a car subscription service, and the experience described doesn’t appear to relate to our business. Could you please kindly move or remove your review?
I would give them less than 1 Start, but it's all i had to worth with. Received a collection letter for money I owed them. No clue how this happened, since I haven't used their service in years. Stay clear. Better product out there.
By Tom F.
Response from Carly Australia· Aug 13, 2026
Hi Tom, Thank you for your feedback. We believe this review may have been intended for another business with a similar name. We’re Carly Australia, a car subscription service, and the experience described doesn’t appear to relate to our business. Could you please kindly move or remove your review?
