Carly AustraliaReviews of carly.co

Scam! This product does not work and is junk, plus the only care about you buying the product and then let you know there are no refunds!

I would give this company a lower rating than one but it’s not an option. Purchased the tool a year ago for $111 which I thought was fair for a obd2 scanner tool. My daughter took it and hasn’t even really used it this whole time. 1 year later I get a renewal for $134 from my checking account. I contacted them Carly that very day and explained that I was not using it and did not want there services. They advised that they are a German company and I am bound by German law. That per agreement, I had to cancel one month prior the renewal and the prices are clearly marked on their website. This is infuriating as they are selling on American soil. So you must follow our consumer laws. It requires that they notify you in advance before a renewal fee. Luckily, I purchased through PayPal and it’s in dispute. Why on earth would I pay an additional $134 for just your service when I can buy the service and tool for $111 off their website. Totally got scammed on this one! PayPal will make it right though.

Eigentlich keine Sterne weil der Kundendienst und lales was mit Carly zu tun hat reinste Katastrophe ist es wir auf keine Mail reagiert weil die Kündigung nicht Funktioniert das geht jetzt seit einem Jahr so.

This company actively steal from you. Auto renewal of subscription, £130 was taken from my account with out permission. I got in contact with them only to be told they do not do refunds. Do not buy from This greedy, unhelpful company.

Absolutely shocking product. Will not connect to any car then they auto renew your second year, watch out guys I’m over £200 out of pocket and they will not return money .

BEWARE!! AVOID!!! DECEITFUL SUBSCRIPTION NO REFUND Deceitful company, mis-selling annual subscription service. Before Carly respond, no doubt this company will try to defend with more deceit, but the fact that so many consumer reviews say the same thing about being mislead, scammed and conned in to a hidden subscription says it all. Purchased the Carly OBD last year thinking it was a single purchase item BUT it is actually an annual subscription. They seem to hide that fact in the small print, preying on consumer tendancies through the design of their website and communication. A year later, PayPal messaged me to say £122 had been taken from my account. I received no prior notice. On the day of renewal, I messaged Carly to to cancel the subscription explaining the situation, thinking that would be normal and acceptable, to which they replied with a load of gobbledygook about German consumer law and small print hidden in their t&cs, and needing to cancel within a month of renewal. Rather than being transparent with their costs, they deliberately use dark practices to mask the extortionate cost, knowingly taking advantage of consumers tendencies and innocent oversight. They did not provide a refund. ABSOLUTE LIBERTY I have since seen in reviews that this is a recurring theme, of people complaining about money being taken from their accounts, and their product not even being all that good. I used it once, and now have a paid subscription I will not use. They even had the cheek to cancel my service, and requested that if I wanted to use it during the new year that I contact them. ABSOLUTE JOKE, no courtesy, no goodwill, they deceive consumers on purpose AVOID!!!

Le site est complètement nébuleux, les prix sont pas clairement affichés, le principe d’abonnement renouvelable n’est pas clairement indiqué quant au désabonnement alors là c’est le pompon, enfin bref rien n’est clair. À fuir c’est de l’arnaque.

WORST PRODUCT EVER!!! DO NOT BUY!!! Firstly, you can not 'code' on all cars, it only works with SOME cars and worst of all, you WILL get STUNG with HIDDEN CHARGES and ANNUAL SUBSCRIPTION CHARGE! There is more chance in finding Elvis than a phone number for these clowns and any kind of any customer service IS NOT in their Ethos!!! *DO NOT BUY* DO NOT BUY* DO NOT BUY* *DO NOT BUY*