Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
152 reviews
CaratBeeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About CaratBeeWelcome to CaratBee, your trusted destination for exquisite diamond jewelry, where quality, craftsmanship, and timeless elegance come together.With over 15 years of industry experience, we specialize in diamond manufacturing, combining expertise and attention to detail to create jewelry that celebrates life's most meaningful moments. Our passion for diamonds drives us to focus on quality, precision, and beautiful designs that suit different styles and occasions.At CaratBee, we believe diamond jewelry represents more than beauty; it symbolizes love, commitment, and unforgettable memories. Whether you are searching for an elegant everyday accessory, a thoughtful gift, or jewelry for a special celebration, we aim to help you find something truly meaningful.**Our Commitment to Customers**We believe trust is built through transparency, honest communication, and consistent service. We strive to provide clear product information, quality craftsmanship, and a smooth customer experience from your first inquiry to after-sales support.Customer satisfaction is an important part of our journey. We value feedback, continuously seek opportunities to improve, and aim to build lasting relationships with every customer.**CaratBee — Celebrating timeless beauty, one diamond at a time.**
CaratBee (caratbee.com) has 152 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 134 reviews with 5 stars · Clear filters
Great product great customer service highly recommended
By Sandy
Response from CaratBee· Feb 18, 2026
This truly means a lot to us. We’re delighted that you’re happy with both the product and our service. Your recommendation is sincerely appreciated and motivates us to keep delivering our best. Grateful to have you as part of the CaratBee family. — Team CaratBee
I have just received my pristine Moissanite earrings I order from CaratBee. Their quality and customer service is truly unmatched. As I am an international customer I was afraid there might be some hiccups, but everything worked out perfectly and their customer service made regular follow-ups to ensure that I was happy.
By Louan
Response from CaratBee· Feb 18, 2026
Reading this truly made our day. We understand that ordering internationally can feel uncertain, so we’re especially happy everything reached you smoothly. Knowing you loved your moissanite earrings and felt supported throughout the process means so much to us. It was a pleasure serving you, and we hope you enjoy your beautiful piece for years to come
it was great working with them
By Parth B.
Response from CaratBee· Feb 18, 2026
Thank you for your lovely feedback! We really enjoyed working with you too. It’s always a pleasure to be part of such special purchases. Hope to create something beautiful for you again soon
This was my first time ordering jewery online so I was a unsure at first but caratbee truly exceeded my expectations.ring looks even better than provided photos . Also supportive team for guide me.
By Divyesh S.
Response from CaratBee· Feb 10, 2026
We’re so happy you loved your purchase! It’s great to hear you enjoyed the design, quality, and smooth experience. We’d love to have you shop with us again!
Loved my purchase from Caratbee beautiful design, good quality and very well packed. The whole process was smooth. Would definitely shop again!
By Siya
Response from CaratBee· Feb 10, 2026
We’re so glad you enjoyed every part of your experience! It’s great to hear the design, quality, and packaging stood out. We’d be happy to welcome you back anytime
Really happy with my purchase . The ring looks clean elegance exactly like the photos provided . It's comfortable to wear daily and has e lovely sparkle. The whole experience was superb smooth and stress free.
By nainesh G.
Response from CaratBee· Feb 10, 2026
We’re delighted to hear this! It’s great to know the ring matched the photos and feels comfortable for everyday wear. Thank you for sharing your experience — we’re so glad it was smooth and stress-free!
I loved the earrings - Great service and great product 😍
By Janvee
Response from CaratBee· Feb 10, 2026
So happy to hear that! We’re glad you loved the earrings and had a great experience with us. Thank you!
Jessica sent me videos of the ring from different angles before shipping. That extra effort made all the difference.
By Dhvani N.
Response from CaratBee· Feb 9, 2026
We’re so glad the videos helped! Jessica loves going the extra mile, and it’s wonderful to hear it made a difference. Thank you for sharing! 💛
