Very bad
Very bad ! i don't recommande...
By Tigretona
Response from capeclique.com· Feb 7, 2022
Hi Dear, we are sorry such inconvenience for you. Please DM us via [email protected], thanks dear.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
686 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Cape Clique delivers high-quality, unique, trendy, and cool wardrobe essentials in eco-friendly fabric for Gen Z young women, bringing the spirit of "be cool, be you". As a fashion brand, Cape Clique worships and celebrates all the cool souls, and we create clothes to make you feel cool.
capeclique.com (capeclique.com) has 686 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 71 reviews with 1 star · Clear filters
Very bad ! i don't recommande...
By Tigretona
Response from capeclique.com· Feb 7, 2022
Hi Dear, we are sorry such inconvenience for you. Please DM us via [email protected], thanks dear.
Pretty sure they stole my creditcard info and only 2 of the 5/6 items i bought were useable
By Rebecca M.
Response from capeclique.com· Feb 7, 2022
Hi Dear, we are sorry such inconvenience for you. Please follow our email [email protected] for solving this problem for you. Thanks a lot.
The package doesn't arrive
By Stoichina R.
Response from capeclique.com· Feb 7, 2022
Hi Dear, we are sorry such inconvenience for you. Please follow our email [email protected] for solving this problem for you. Thanks a lot.
Never got the product and refund didn't cover all the costs. Actual Scam.
By Ivana M.
Response from capeclique.com· Feb 7, 2022
Hi dear, we checked our conversion via CC customer email. And we found that, there is issue by Paypal. But we are sorry for this and we really care your feeling and please follow [email protected] email for our solution, thanks a lot for reaching out.
Very cheap fabric. Some of the tops are more complicated to put on than how they look in the photograph
By Robin
Response from capeclique.com· Feb 7, 2022
Hi love, we are sorry so sorry about this! We're sending you an email now from our customer service email: [email protected]! Rest assured we will help you with this! Thank you for your patience and understanding.
The clothes are of very poor quality. At first glance, they do seem like the ones shown in the photos on the website, but in real life you can really tell that they are made of very thin and shiny polyester. Since the quality is so evidently bad, I didn’t want them, so I asked the customer service for a refund. I feel like the reviews stating that the customer service is fast and useful are fake, because I had to write to them multiple times until I got an answer, and I found out that they actually do not offer a real refund, but only a voucher with which you can buy something else in their store with the money you already gave. They should have definitely written it on the website, instead of saying that they offer a refund. So, considering that they claim to be an “eco-friendly fashion brand that provides high quality” but their clothes are actually of very bad quality and surely not eco-friendly, and that they claim to answer within 24hrs and to offer a refund but actually don’t, I would say that they are very suspicious and not reliable.
By Fany
Response from capeclique.com· Jan 17, 2022
Hi Fany, we are sorry about this! Please send us a DM via Instagram @capeclique or send us an email at [email protected] with your order number. We'd love to sort this out right away <3
I’ve been waiting over a month for my package. They don’t send you emails with updates so I actually don’t even know where my package is.
By Alyssa A.
Response from capeclique.com· Nov 19, 2021
Hi Alyssa, we are so sorry about this! Please send us a DM via Instagram @capeclique or send us an email at [email protected] with your order number and the email that you used for your order. Rest assured we will help you with this! Thank you for your understanding! <3