CANDY CLUBReviews of candyclub.com

I ordered the sour box because I have a major sweet tooth! My box came pretty quickly, maybe about 5 days or so. However when I received the box, one of the candy containers was opened and spilled through the box. This wouldn't have bothered me too much but being that it was sour candy the sugar was spilled everywhere! The other two containers were perfectly sealed and tasted good but because of the one spillage I don't know if the price is worth what you're getting. Probably won't be ordering again.

I just recently signed up for candy club last month for the 12 month subscription. The shipping was super fast and the candy was great! i was looking forward to this month only to find the exact same candy from last month... I don't knew if that's what its supposed to be but I don't want to spend 25 dollars every month for the same candy.

I accidentally made a new order while trying to figure out to cancel my original order. That was over a weekend so I had to wait until the following Monday to call and cancel both orders. The customer service representative was extremely pleasant and I had no problems cancelling my orders. I received proof of cancelling both my orders by email and thought I was done with it. This is where the 3 stars comes in. It was all well and good until I checked my bank account today and saw that the $18.99 payment for one of the orders was withdrawn the SAME EXACT DAY I cancelled my orders. With Candy Club, I know you are able to cancel orders up to two days before the order goes out, which I did. So I'm annoyed that money was still taken from my account and I was charged for an order I know I cancelled.

I just received my very first box today and I was super excited. I rated 3 stars because of how fast it was shipped to me. I took the mini quiz and based on my answers it said the best box for me would be the CLUB Sours & More . I'm highly disappointed because only 1 of the 3 was sour . I received the tangy wild strawberries, the wild cherry sour power belts and the gummy sour octopus. I really had high hopes for this subscription box but first impression are everything. I really wanted sour candy :( Sorry candy club , canceling out

I have been with the service for 3 months now and the first two months were cool now came the third month and two out of my three candies I had gotten in my first two boxes I called the 800 number to inquire about this and on first call was told a new box would be shipped out.. Well That person only got my name told me that and got off the phone I felt like they would need more than just my name and called back The next rep told me that they would get a new box out to me and I should get an email with the shipping info that day and to check my spam folder if I did not get it.. Well surprise no email in a few days so I call back a third time about same issue and third person got my name my shipping address and all then told me he would put it in to be mailed out on Monday this past Monday and that I would get an email when it was shipped.. Well here it is Wed of this week no email and no package.. I am really upset at his point they made a promise to make this right and are not doing so.. I am so close to just canceling and being done with this service.. And so you can look me up under your system I am in your system under Kristy Fletcher

My first two boxes were awesome, but this last box was a nightmare. First, my cars was charged and two weeks later I still had not seen an order shipment alert come to my email like normal. So I called and the representative said he would make sure the box was shipped the next day, which it was. I was very excited to open my box but it was so disappointing. I got hard candy, which I hate, a mini version of sour cherries I had already had and cola gummies. The splash was another hard candy with some sour fizzy stuff inside that burned my tongue. The only thing I like were the cola gummies and I could have bought some of those for three dollars! Customer service was nice but I am disappointed to have paid 35 dollars for candy I didn't like.

After receiving our first shipment from the Candy Club we decided it was not really worth the money to continue our subscription. I called and requested cancelation. Since they did indicate that they would keep sending me orders on a monthly basis and had my credit card number on file, I requested a confirmation of cancellation. We all have had the experience where we speak with a Customer Service Representative and they tell us one thing only to find out later that there is no record of the conversation and the information provided to us was incorrect. I did not receive the confirmation which I was told was auto generated on cancellation I called to let them know and was told to check my spam folder which I did and still did not receive one. I called again and was told that the CSR would manually send me one which I also never received. I am not going to keep calling again and again. I just hope that my subscription is truly canceled.

We ordered a 12 month subscription. Got the first box and it was good. It's now been almost 2 months and we haven't received a box since. I thought subscription meant they would send a box monthly! Maybe not.