Ca LojelReviews of ca.lojel.com

I bought the cubo Small carry on bag and the measurements online are falsely advertised! It’s quite a bit smaller than the measurements on the websites. I contacted them and went back and forth for two weeks submitting photo evidence that the bag is smaller than advertised but they wouldn’t let me return it even though it was brand new in box with tags because it was a final sale color.

I bought a suitecase from Lojel and was quite happy with it until the handle broke. However Lojel was kind enough to send me a replacement free of charge. Amazing service I thought, but then it happened again. I wrote to them once more and even said I'll gladly pay for this since I don't expect them to deliver spare parts for forever. However this time around they simply didn't reply to my support requests. I even reached out two times to them and they simply ignore my messages.

Purchased several packing cube sets. Way to small and not the quality they depict in their images. The person was not willing to take a return as it was outside the 30 day window. The brand is sold directly at Nordstrom and has a 90 day return window!!! Avoid this Brand!!!

Really poor customer service. Falsely advertise their suitcases as fitting carry-ons in a country where they don’t fit in any of the major airlines. They have been unable to provide any kind of return, refund, or exchange for a bag that went a one airport. So now I’m stuck with a suitcase that literally can’t be used for its purpose in this country, and is too small to be worth checking for a flight.

I bought a ILOJ Nylon Crossbody Strap which cost $60. It is absolutely useless. The part of the strap which goes between phone and phone case is made of fabric- it keeps bunching up and as a result pulls the case from phone. Thus, my phone was forced out of case - went crashing to the floor and the corners are now scratched which means I lose out on Apple trade in. My phone is an Apple16 pro max -less than a year old. I wanted to trade in for a 17 pro max but now can’t get a decent trade in. For the protection your phone -do not trust this strap.