Top notch service!
From start to finish, including after-sale service, my experience as a new Byrna customer has been outstanding. This is truly a company that is focused on the best interest of their customers. Highly recommended A+++
By Thomas H.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
407 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Byrna's Mission is to provide civilians, law enforcement officers, and security professionals with a safe, reliable, and effective non-lethal alternative to traditional firearms that will allow Byrna's customers to protect and defend themselves, their families, and their communities without the need to resort to deadly force.
Byrna Technologies (byrna.com) has 407 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 331 reviews with 5 stars · Clear filters
From start to finish, including after-sale service, my experience as a new Byrna customer has been outstanding. This is truly a company that is focused on the best interest of their customers. Highly recommended A+++
By Thomas H.
Maria was informative, helpful and patient with me as I completed my order.
By Harry in New H.
Great products at excellent prices. Minor issue with an accessory included with the item purchased was handled quickly by a simple email to the customer service folks. Will continue to do business with them in the future, and will reccomend their products to anyone looking for items such as these
By Sean M.
quick response. great customer service, friendly interaction.
By Tom
Maria responded quickly and corrected my error in my order, saving me a lot of trouble. I have had a few experiences with Byrna customer service and all of them have been handled quickly and perfectly.
By Jeremy W.
Very helpful
By Ronald T.
The phone order was quick and quite easy. The person I talked with was polite and informative. I will order using my phone from now on. .
By Dana K.
I love what Byrna stands for.The overall idea that you can protect yourself without taking other people’s life cuz we all make mistakes.The quality and the variety is amazing.Design,handling the way it works is impressive.Thank you Byrna for giving us a chance to safely protect ourselves and our families.
By Vladyslav Y.