I am an army veteran
I am an army veteran, that should say enough. I did not realize they had a non-lethal pistol. I purchased the SD and will soon purchase one for my wife.
By Frank O.
Monday, November 9, 2026 · Customer reviews of US businesses

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407 reviews
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Byrna's Mission is to provide civilians, law enforcement officers, and security professionals with a safe, reliable, and effective non-lethal alternative to traditional firearms that will allow Byrna's customers to protect and defend themselves, their families, and their communities without the need to resort to deadly force.
Byrna Technologies (byrna.com) has 407 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 331 reviews with 5 stars · Clear filters
I am an army veteran, that should say enough. I did not realize they had a non-lethal pistol. I purchased the SD and will soon purchase one for my wife.
By Frank O.
A great product,quick shipping and a wonderful help line that answered all my questions no waiting 20 minutes on hold.Highly recommended nice to deal with an American company that does things right
By Richard B.
I ordered four guns for Christmas presents and there was a shipping problem (my fault not theirs) . They immediately responded and took care of my problem with no questions asked. I honestly don’t think I’ve ever received better. Customer service with any company I have dealt with. Maria was the agent that handled my problem with professionalism and empathy.I spoke with Rachael today to verify some information and she was excellent as well. It is a tremendous product and stellar customer service. I will be a customer for life!
By Jody D.
Quick response to request; additional communications were quick with a positive attitude.
By Jeff
I had a problem with a shipment but Rachel resolved the issue quickly. I couldn’t be happier.
By Gary G.
Service was prompt, helpful, friendly and useful. Exactly what you want when you're asking for help.
By Fredric S.
As far as customer support it is 5 out of a 5, but for me trying out my new Byrna I haven't tried shooting it quite yet. I am thinking about buying a shooting tent so I can practice on my shooting.
By Mike
Byran is a quality product. They stand behind there products with outstanding customer service and inovative technology.
By Gerald P.